What are the responsibilities and job description for the Billing Associate / Accounts Receivable Associate position at Kleen-Rite Corp.?
Description
Vision: We will be THE Reliable supplier to the car wash industry.
Mission: We service our customers with the best people, products, and pricing, to help them achieve success.
Values:
1. Reliable – you can count on us.
2. Integrity – always doing the right thing.
3. Dedication – committed to doing our best.
4. Family – we take care of each other.
5. Community – investing where we live.
6. Faith – God honoring company.
7. Profitability – success breeds success.
Position Summary:
Kleen-Rite Corporation’s accounting team is hiring an Accounts Receivable Associate to support our billing and collections operations. In this role, you will help ensure orders are properly authorized prior to completion, resolve credit card discrepancies, and communicate with customers by phone to address payment-related questions and outstanding balances.
We’re looking for someone who brings relevant accounting experience, strong attention to detail, and solid computer skills, including proficiency in MS Office and ERP systems. A working knowledge of accounts receivable principles is important, along with strong problem-solving abilities and experience supporting the collections process.
What you’ll do:
- Manage credit card orders to ensure funds are secured prior to releasing for fulfillment.
- Process orders in the above credit limit viewer to ensure new orders are not released for customers with past due balances.
- Assist with contacting customers with outstanding balances due to declined credit cards and disputed credit card charges (chargebacks).
- Research, resolve and reconcile any payment discrepancies reported by customers.
- Work with two other team members in the phone queue to assist customers with questions regarding payment declines, discrepancies, payment issues, etc.
- Assist to process sales tax exemption certificate from customers and sales tax refunds, as needed.
- Work on special projects, and other duties, as requested or assigned.
Requirements
What we’re looking for:
- A team player who demonstrates our company values in all aspects of their work.
- 2 years of relevant experience, required. Experience in accounts receivable, accounts payable or general accounting, preferred.
- Proficient use of Microsoft Office applications, required.
- Experience with NetSuite or similar ERP system (a plus).
- Detail-oriented individual with the ability to quickly recognize issues and clearly communicate issues to the proper parties.
- Team-oriented individual with a strong focus on both internal & external customer service.
- Must pass a pre-employment drug screen and background check.
Why you’ll love it here:
- Consistent Monday - Friday Schedule.
- Meaningful Impact: Your work plays an important role in supporting the overall success of the business.
- Perfect role for someone who enjoys structured processes & keeping financial records accurate and up to date.
Why Kleen-Rite?
- Family-Owned & Operated for Over 60 Years!
- Monday–Friday Schedule for Work-Life Balance.
- Get Paid Weekly with Direct Deposit.
- Generous Employer-Sponsored Retirement Plan to Help Secure Your Future.
- Comprehensive Benefits – Medical, Dental, Vision & More for Eligible Employees.
- Employer-Paid Life Insurance for Added Peace of Mind.
- Earn Bonuses Through Our Employee Referral Program.
About Kleen-Rite Corp.
Kleen-Rite Corp is a leading car wash wholesale supplier, dedicated to providing exceptional products/services and outstanding customer experiences. We are currently seeking a professional, dependable, and reliable individual to join our accounting team as an accounts receivable associate in Columbia, PA. The ideal candidate will have relevant work experience and a desire to be part of an accounting team.
Check out our website for more information: www.kleenrite.com
Kleen-Rite Corp. is an Equal Opportunity Employer.