Receptionist

Job Title: Receptionist

Shift: M-F; This position will fluctuate within the business hours of 7:30AM to 6PM for a 40 hour work week

Intro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, the ability to pay down student loans, and excellent benefits. Located in beautiful Southern Oregon.

Join an outstanding multi-disciplinary team including an on-staff psychiatric team and licensed clinical staff. Klamath Basin Behavioral Health is an accredited NHSC facility. 

The National Health Service Core (NHSC) Loan Repayment Program is open to licensed primary care medical, dental, and mental and behavioral health providers who are employed by accredited sites.

Vision: Sharing the power of mental wellbeing
Mission: Providing compassionate care throughout our community

At KBBH, we put people first; our clients, our community, and our team members. We take pride in supporting the whole person, and that commitment extends to the way we show up for one another every day.

You’ll also enjoy life in a welcoming community surrounded by Southern Oregon’s natural beauty that is perfect for hiking, biking, kayaking, ziplining, fishing, and outdoor wellness.

Pay Range:

Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education and experience as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range.

Salary: $16.00 - $19.30 DOE

Big benefits package and KBBH pays up to 92% of insurance premiums for you and your family.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 403(b) Retirement Plan with 8% Employer Match
• 15 Paid Vacation Days (increases with milestone tenure)
• Accrued Wellness Days
• Life Insurance
• Disability Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Employee Discounts
• Employee Assistance Program (EAP)
• Wellness Program
• Tuition Reimbursement Program
• Employee Scholarship Program
• Certified student loan forgiveness work location

At Klamath Basin Behavioral Health (KBBH), we believe every person who walks through our doors deserves a warm welcome, and that includes you. We’re hiring a Receptionist to be the face of our Intensive Treatment Clinic, a trusted first point of contact for clients, families, and community members seeking care and connection. If you’re someone who brings professionalism, resilience, patience, and people-first service to every interaction, and you’re ready to work in a mission-driven environment where your contributions matter every day, we’d enjoy meeting you.

What Success Looks Like in This Role:
As our front office Receptionist, you will:

• Greet every client and guest with respect, empathy, and professionalism.
• Keep our busy front office organized, clean, and running smoothly.
• Manage incoming calls and ensure they’re routed quickly and correctly.
• Handle payment processing, appointment notifications, and intake packets with accuracy.
• Support our clinical teams by maintaining up-to-date records and ensuring smooth daily operations.
• Assist in crisis protocols and escalate safety concerns appropriately.

This role is fast-paced and highly visible. You’ll need to juggle tasks while staying calm and welcoming to clients who may be in crisis or distress.

What You Bring to the Team:

• Required:
  • High school diploma or GED
  • At least 2 years of office experience
• Preferred:
  • Experience in a clinical, medical, or behavioral health setting
  • Familiarity with Electronic Health Records (EHR) systems (Credible a plus)
  • You are comfortable using Microsoft Office, learn new systems quickly, and communicate clearly—whether in person, by phone, or electronically.

Working at KBBH:

• Be part of a mission-driven agency focused on compassionate, inclusive care.
• Join a supportive team where people are treated like professionals and with respect.
• Gain access to excellent benefits including wellness days, paid holidays, health insurance, and more.

Interview Process:

We know your time is valuable. Our process is designed to be respectful, efficient, and transparent:

• Step 1: Resumes are reviewed within 1 week of application submission.
• Step 2: Qualifying candidates will be invited to a brief phone screening.
• Step 3: Selected candidates will be scheduled for an in-person interview.

You’ll hear from us regardless of the outcome; we value every person who expresses interest in our work.

Ready to Apply?

Submit your resume today and join a team where your work truly makes a difference from the very first hello.

Other Considerations: Klamath Basin Behavioral Health celebrates diversity and is committed to creating inclusive and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. or any other basis covered by appropriate law. Our employment decisions are based on qualifications, merit, and agency need.

Compensation details: 16-19.3 Hourly Wage