What are the responsibilities and job description for the Office Manager position at Kitsch?
About Us
KITSCH is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door-to-door sales to selling products in over 27 countries across 20,000 retail locations worldwide.
KITSCH is committed to creating high-quality products that are effortless, elevated, and easy to use. From fashionable shower caps to our viral towel scrunchies, we aim to evolve your everyday essentials.
We believe that everyone should feel confident when purchasing our products, regardless of their hair type, style, or budget.
About The Role
KITSCH is looking for a highly organized and enthusiastic Office Manager to join our team in Los Angeles. In this entry-level role, you’ll be the go-to person, ensuring that tasks are properly logged, reviewed, organized, and distributed to the right internal team members. You’ll also gain valuable hands-on experience in the product development process while collaborating with a team that’s passionate about bringing trend-forward, functional beauty products to life.
What will be your responsibilities?
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KITSCH is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door-to-door sales to selling products in over 27 countries across 20,000 retail locations worldwide.
KITSCH is committed to creating high-quality products that are effortless, elevated, and easy to use. From fashionable shower caps to our viral towel scrunchies, we aim to evolve your everyday essentials.
We believe that everyone should feel confident when purchasing our products, regardless of their hair type, style, or budget.
About The Role
KITSCH is looking for a highly organized and enthusiastic Office Manager to join our team in Los Angeles. In this entry-level role, you’ll be the go-to person, ensuring that tasks are properly logged, reviewed, organized, and distributed to the right internal team members. You’ll also gain valuable hands-on experience in the product development process while collaborating with a team that’s passionate about bringing trend-forward, functional beauty products to life.
What will be your responsibilities?
- Multiple visits per day to the nearby mail shop to receive all inbound mail, and drop off outbound mail & packages
- Photograph, notify, and distribute samples to the appropriate team members across Product Development, Design, Sales, Marketing, Creative, and leadership
- Track all outbound shipments in the tracker document for accurate record keeping and communication with team members.
- Ensure office & misc. Supplies are continuously in stock, reordering when necessary while staying within budget.
- Ensure garbage has been disposed of at the end of every day.
- Ensure the dishwasher has been filled at the end of every day.
- Ensure the office is organized and tidy on a daily basis. Determine if there are opportunities for improvement in office organization, recommend suggestions for approval, and execute improvements to completion.
- Communicate professionally with internal stakeholders as needed regarding shipments or updates
- Maintain a strong understanding of Kitsch’s brand, products, and aesthetic, and bring a point of view to everything you touch
- Occasionally support miscellaneous project requests outside of sample & office management responsibilities.
- Set up a conference room for TikTok content creation on an as-needed basis
- Experience & Education: 1–2 years in office coordination, showroom management, or logistics (experience in Apparel, Beauty, or Accessories is a plus). Degree or strong interest in Fashion Merchandising or Product Development
- Technical Skills: Proficiency in Excel/Google Sheets (tracking systems) and familiarity with shipping platforms (ShipStation, FedEx, DHL)
- Product Knowledge: Support product testing as the "first line of review" by identifying materials, colors, and quality defects
- Soft Skills: Hyper-organized, strong communication across departments, and the ability to thrive in a fast-paced environment
- Physical: Comfortable lifting and moving sample crates (up to 20-30 lbs)
- A genuine interest in product development and a desire to learn the ins and outs of the process
- Strong organizational skills with close attention to detail
- Ability to manage multiple priorities in a fast-paced, dynamic environment
- Excellent verbal and written communication skills
- A love for Kitsch products and an eye for trend, design, and customer appeal
- Team player with a positive attitude and a proactive, strong work ethic
- Has a sense of urgency and adherence to deadlines
- Problem solver who finds creative solutions to various unexpected challenges
- Proactive and takes initiative.
- Location: This role is full-time and on-site at our Los Angeles office
- Hours: Monday through Friday, 9:00 AM – 6:00 PM PST
- Type of Contract: Full-Time - Competitive Pay (40k - 55k / year)
- Must be able to lift and carry sample boxes (up to 25 lbs) and stay organized in a hands-on workspace
- Benefits: Sick days, Health Care, 401(k) 3% Match
- A dynamic team
- An open mind for new ideas
- Growth… growth and some more growth!
- KITSCH LLC is an equal opportunity employer. We are committed to working in an environment that supports, inspires, and respects all individuals and recruits on merit-based processes regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics
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Salary : $40,000 - $55,000