What are the responsibilities and job description for the Core Programmer Analyst I position at Kitsap Credit Union?
About Us
Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 14 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 billion-asset credit union, we are deeply committed to our members’ financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support.
At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org.
About The Role
Kitsap Credit Union is in search of a Core Program Analyst I. This position serves as a subject matter expert on the Symitar core banking platform to include analyzing the day-to-day operations, maintenance, and providing technical support. It will include programming various jobs on the core banking platform.
Quick Facts
Seniority level: Individual Contributor
Reports to: IT Operations Manager
Employment Type: Fulltime
Compensation type: Salaried Exempt
Compensation: $80,160.40 - $94,332.24 depending on experience
Grade: 11 BC
Industry: Banking
Job Functions: Information Technology (IT), Programming, IT Analytics
Principal Accountabilities
Associates or technical two-year degree in a related field, or three years of experience with core banking platforms. ITIL v4 certification required or obtained within six months.
Preferred Qualifications And Education
Bachelors’ degree in computer science or related field, or equivalent experience. One year experience HTML, SQL, and/or Powershell script preferred. Two years’ experience of UNIX and AIX preferred. Two years’ experience as a system programmer analyst preferred. Two years’ experience with mainframe backup and scheduling software preferred. Prior experience with Symitar Episys strongly preferred.
SUPERVISORY STATUS
This position does not supervise others.
Working conditions
Kitsap Credit Union is firmly committed to equality of opportunity for all employees and applicants for employment in accordance with applicable Equal Employment Opportunity/Affirmative Action laws, directives and legislation.
Our Values
Integrity: We believe in acting with honesty, trust, and respect which are at the forefront of our daily engagement.
Responsibility: We believe that responsibility is holding ourselves accountable for our decisions, actions, and their outcomes.
Collaboration: We believe in the power of a diverse group of people working together to achieve a united outcome.
Authenticity: We believe activities in actions that demonstrate our commitment to be transparent, dependable, and genuine in every day.
What We Offer
Not only are we one of the largest credit unions in Washington State, and growing, but we are also a company that cares about its employees. We back that up for our employees by offering competitive pay and a benefits package that helps support you and your family’s lifestyle. We value our employees, and we strive to keep our benefits comprehensive and affordable. Some of our benefits include:
Careers | Kitsap Credit Union (kitsapcu.org)
We are dedicated to serving our members by providing personalized experiences, convenient access, and highly competitive products and services. But it goes much deeper than that. For more than 86 years, we have been relentless about making a positive difference in our communities. We understand that when our members and communities succeed, we all succeed, and that success can’t happen without great employees.
Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 14 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 billion-asset credit union, we are deeply committed to our members’ financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support.
At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org.
About The Role
Kitsap Credit Union is in search of a Core Program Analyst I. This position serves as a subject matter expert on the Symitar core banking platform to include analyzing the day-to-day operations, maintenance, and providing technical support. It will include programming various jobs on the core banking platform.
Quick Facts
Seniority level: Individual Contributor
Reports to: IT Operations Manager
Employment Type: Fulltime
Compensation type: Salaried Exempt
Compensation: $80,160.40 - $94,332.24 depending on experience
Grade: 11 BC
Industry: Banking
Job Functions: Information Technology (IT), Programming, IT Analytics
Principal Accountabilities
- Create, modify, update system jobs, schedules, reports, and procedures to comply with all operational solutions.
- Monitor core databases for data quality, efficiency, reliability, and performance. Recommend potential enhancements in process or performance.
- Research and implement new solutions from the core provider that are requested by management.
- Test and install all software releases and install all hardware/firmware updates required.
- Support projects to enhance, upgrade of core banking environment and third-party applications. Demonstrate service excellence in delivering successful solutions, including helping define requirements, application deployment, implementing best practices, supporting testing efforts, and providing documentation while working with business units.
- Track and monitor effectiveness of projects and solutions provided, adjusting as needed.
- Participate in disaster recovery planning and testing. Execute the disaster recovery plan as directed by management.
- Provide second level technical support for Core related tickets. Trend core system tickets to find resolutions to deeper issues.
- Provide 24X7 on-call system support for Information Technology and cover shifts as required on a rotation basis.
- Liaise with vendors as needed for on-going system support, upgrades, and troubleshooting.
- Maintain a high level of confidentiality about core systems and data
- Effectively communicate application problems and issues to key stakeholders including management, development teams, and end users.
- Maintain knowledge and understanding of all relevant industry standards.
- Must be proficient in the MS Office 365 Suite of software.
- Excellent verbal and written communication skills.
- Ability to articulate to stakeholders how changes in processes, services and products would prove beneficial to the company’s bottom line.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Must have initiative, be resourceful, able to work independently without a lot of guidance.
- Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time.
- Demonstrates a high level of engagement and active collaboration contributing to a positive team environment.
- Understand, model, and represent KCU’s core values
Associates or technical two-year degree in a related field, or three years of experience with core banking platforms. ITIL v4 certification required or obtained within six months.
Preferred Qualifications And Education
Bachelors’ degree in computer science or related field, or equivalent experience. One year experience HTML, SQL, and/or Powershell script preferred. Two years’ experience of UNIX and AIX preferred. Two years’ experience as a system programmer analyst preferred. Two years’ experience with mainframe backup and scheduling software preferred. Prior experience with Symitar Episys strongly preferred.
SUPERVISORY STATUS
This position does not supervise others.
Working conditions
- This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required:
- Must be able to remain in a stationary position for a minimum of 75% of the time
- Constantly operates a computer and other office productivity machines
- The person in this position frequently communicates with peers, supervisors, vendors, and employees to exchange accurate information and answer questions
- Works in an indoor office environment but expected to attend meetings in buildings that require travel in outdoor weather conditions
Kitsap Credit Union is firmly committed to equality of opportunity for all employees and applicants for employment in accordance with applicable Equal Employment Opportunity/Affirmative Action laws, directives and legislation.
Our Values
Integrity: We believe in acting with honesty, trust, and respect which are at the forefront of our daily engagement.
Responsibility: We believe that responsibility is holding ourselves accountable for our decisions, actions, and their outcomes.
Collaboration: We believe in the power of a diverse group of people working together to achieve a united outcome.
Authenticity: We believe activities in actions that demonstrate our commitment to be transparent, dependable, and genuine in every day.
What We Offer
Not only are we one of the largest credit unions in Washington State, and growing, but we are also a company that cares about its employees. We back that up for our employees by offering competitive pay and a benefits package that helps support you and your family’s lifestyle. We value our employees, and we strive to keep our benefits comprehensive and affordable. Some of our benefits include:
Careers | Kitsap Credit Union (kitsapcu.org)
- Free onsite parking
- Annual time off and sick time accrued
- 11 Paid holidays
- 1 Personal day
- Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
- Employee Assistance Program
- Choose from a PPO medical plan or a High Deductible with a Health Savings Account
- 3% KCU funded Safe Harbor Contribution to your 401K
- KCU will match up to 2% of your 401K contributions
- All 401K contributions are 100% vested
- Potential annual incentive in all roles within Kitsap Credit Union
- Tuition reimbursement
- 8 hours of paid volunteer time off
- Discounts on KCU's products and services
We are dedicated to serving our members by providing personalized experiences, convenient access, and highly competitive products and services. But it goes much deeper than that. For more than 86 years, we have been relentless about making a positive difference in our communities. We understand that when our members and communities succeed, we all succeed, and that success can’t happen without great employees.
- Employment is contingent upon satisfactory credit, background, and reference checks. Kitsap Credit Union is an Equal Opportunity Employer. All qualified applicants for employment will receive consideration without regard to sex, marital status, race, color, religion, national origin, age, veteran status, disability, genetic information, or any other protected status. ******
Salary : $80,160 - $94,332