Workers' Compensation Case Manager

Kisner Law is a growing plaintiff-side law firm dedicated to helping injured workers and accident victims navigate some of the most difficult moments of their lives. We are not your typical law firm. We focus on clear communication, strong processes, and treating every client with respect, empathy, and urgency.

We are seeking a Workers’ Compensation Case Manager to support our Workers’ Compensation practice from intake through resolution. This role is open to candidates ranging from entry level to senior level, depending on experience. Whether you are newer to workers’ compensation or bring years of experience, we are looking for someone who is organized, proactive, and client-focused.

As a Workers’ Compensation Case Manager, you will play a key role in ensuring cases move forward efficiently while keeping clients informed and supported throughout the process. You will work closely with attorneys, medical providers, insurance carriers, and the Workers’ Compensation Commission to manage files and advocate for our clients.

Responsibilities include:

• Serving as the primary point of contact for workers’ compensation clients
• Communicating regularly with clients, attorneys, medical providers, insurers, and the Workers’ Compensation Commission
• Explaining the workers’ compensation process and setting realistic expectations for clients
• Opening, maintaining, and updating case files with accurate documentation
• Requesting and organizing medical records, wage statements, and employment information
• Coordinating medical treatment and following up on authorizations
• Monitoring benefit payments, including temporary total disability (TTD)
• Tracking deadlines, hearings, and appointments
• Preparing and filing routine Workers’ Compensation Commission forms and correspondence
• Assisting attorneys with discovery, hearings, and settlement preparation
• Maintaining detailed case notes in the firm’s case management system
• Collaborating with the intake, legal, and operations teams to ensure a seamless client experience

Qualifications:

• Entry-level candidates should have strong organizational and communication skills and a willingness to learn
• Mid-level candidates should have 1–3 years of workers’ compensation or related legal experience
• Senior-level candidates should have 4 years of workers’ compensation case management experience and the ability to manage cases independently
• Excellent written and verbal communication skills
• Strong attention to detail and time management
• Ability to handle confidential information with discretion
• Comfort working in a fast-paced, client-focused environment
• Experience with case management software and Microsoft Office or Google Workspace preferred

Compensation & Benefits

• Salary commensurate with experience
• Performance-based bonus structure
• Paid time off
• Health insurance
• Dental Insurance
• 401(k)

Firm Culture & Values

Kisner Law values professionalism, accountability, and collaboration. We are intentional about building systems that support both our clients and our team. This role is intended for an attorney seeking stability, growth, and longevity within a firm setting rather than a short-term position or a stepping stone to solo practice.

Kisner Law, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.