What are the responsibilities and job description for the TRIO Student Success Specialist position at Kishwaukee College?
Job Summary
The TRIO Student Success Specialist provides comprehensive academic, career, and personal support to program participants through advising, mentoring, case management for a caseload of 20-30 participants, and individualized success planning. The position coordinates student engagement, outreach, recruitment, workshops, and collaborative support services to promote retention, transfer, and degree completion. The Specialist also supports program operations through data tracking, reporting, record management, and compliance with TRIO program requirements.
Required Knowledge, Skills, and Abilities
- Builds positive, respectful relationships and collaborates effectively with colleagues and stakeholders in a civil and encouraging environment.
- Communicates clearly and professionally in both verbal and written formats, tailored to diverse audiences and contexts.
- Provides exceptional support and assistance to students, staff, and community members with empathy and professionalism.
- Demonstrates knowledge of student-centered practices that support student success, retention, and engagement throughout the academic journey.
- Demonstrates thorough understanding of FERPA and other federal and state regulations related to admissions, registration, and student records. Ensures compliance in all student services operations.
- Experienced in managing and supporting enrollment processes, new student orientation programs, and transition services that foster a welcoming and informed student experience.
Required Qualifications
- Bachelor’s degree in education, developmental education, counseling, or related field, or a combination of relevant experience, education and training that equates to the required degree.
- Minimum of 2 years’ experience in academic advising and/or career counseling in higher education.
Preferred Qualifications
- Master’s degree in education, developmental education, counseling, or related field.
- Experience in community college setting.
- Experience working in a TRIO or similar project as an advisor.
- Background similar to that of program participants.
Physical Demands
- Ability to lift, carry, push, and pull materials up to 25 pounds with proper equipment; reasonable accommodations available.
- Light physical activity required; must be able to work in an office setting, use standard office equipment, and communicate effectively in various formats.
- Primarily daytime hours with some evening and weekends to support College events and initiatives.
EOE Statement
Kishwaukee College is an Equal Employment Opportunity Employer and any reasonable and timely accommodations in compliance with the Americans with Disabilities Act will be made upon documented request by the employee.
Position Status
Full Time
Hours per Week
40
Weeks per Year
52
Budgeted Hours per Year
2080
Temporary Position - Begin Date
Temporary Positions - End Date
Type of Position
Professional Staff - Grant Funded
Hiring Salary Range Requested
$46,737.60 - $53,768.00
Support Staff Pay Band (if applicable)
Support Staff Pay Range (if applicable
Posting Detail Information
Posting Number
S418P
Number of Vacancies
1
Job Open Date
09/15/2026
Job Close Date
Open Until Filled
No
Special Instructions Summary
Advertising Summary
Internal Posting for Position, College Website
Illustrative Examples of Essential Functions
Job Duty Name
Description of Job Duty
- Provide administrative and program support through record management, scheduling, data tracking, and reporting to ensure compliance and program effectiveness.
- Advise and support students through individualized success planning, goal setting, career and transfer exploration, and connections to campus and community resources.
- Coordinate student support services and referrals with campus and community partners to promote student success, retention, and completion.
- Maintain participant records and data systems, monitor student engagement and outcomes, and ensure accurate reporting and compliance.
- Coordinate student support initiatives, monitoring participation and progress, documenting outcomes, and preparing utilization and performance reports.
- Plan and facilitate orientations, workshops, career and transfer exploration, academic enrichment, and other student engagement activities that support student success and development.
- Manage program communications, outreach, and recruitment through digital and in-person engagement strategies to increase awareness, participation, and student success
- Assist with program operations recordkeeping, budget tracking, purchasing, activity monitoring, and training on program systems and resources.
- Represent the TRIO program through campus outreach, partnerships, and recruitment efforts to promote services and support student success.
- Perform other duties as assigned.
Essential Duty?
Yes
Percentage Of Time
100
Salary : $46,738 - $53,768