26-27 Founding Director of School Operations

Company Description

KIPP Miami is part of the KIPP (Knowledge is Power Program) national nonprofit network of college-preparatory, public charter schools educating elementary, middle and high school students. KIPP has a 25-year track record of preparing students for success in college and life. Founded in 2018, KIPP Miami operates two nonprofit charter schools in Greater Miami’s Urban Core community. Currently, KIPP Miami educates students in grades K-4 at KIPP Royalty Academy and 5-8 students at KIPP Courage Academy. To learn more, visit www.kippmiami.org or visit us on instagram  

Opening with an inaugural ninth-grade class in school year 2026-2027 and growing to serve grades 9–12, KIPP Miami Tech will provide students with the academic foundation, professional skills, and real-world experiences necessary to excel in college or career pathways. KIPP Miami Tech will offer three specialized career academies: Business, Commercial & Digital Arts, and Technology. Students will be able to graduate not only with a high school diploma, but also with college credits, industry-recognized credentials, and hands-on experience that provide a head start on their futures.

Job Description

Applicants, please note that this role has a projected start date in July 2026

Here's what you'll be doing:

The Director of School Operations is the school's leader of operations. The DSO manages and is responsible for all non-instructional systems and staff allocated to the school and is required to be on-site daily.

People Management   

• Manage the school operations staff and all other school support team members on the operations team
• Implement and execute a performance management system for direct reports
• Conduct weekly individual meetings and team meetings
• Provide professional development
   

Finance and Purchasing          

• Develop and manage the school’s budget
• Conducts monthly financial review meetings with each school leader, highlighting the budget to actual performance year to date and a forecast for the year
• Makes budget management recommendations to SL so that resources are allocated according to the school’s mission and vision
• Manages all aspects of day-to-day financial operations in compliance with fiscal policies & procedures
• Oversee purchasing for the school
• Executes compensation changes and stipend assignments, and requests
• Audits the monthly compensation reports

Attendance 

• Ensures strong attendance processes and systems are in place and intervenes as necessary to ensure that ADA goals are met
• Ensures that 100% of absent students receive a call daily
• Oversees the attendance intervention and truancy process to make sure that attendance concerns are addressed early and often
• Helps to coordinate with the student support team and school leadership to address chronic absenteeism
• Provides coaching, accountability and feedback on weekly attendance meetings with leadership team members

Academic Support Operations 

• Manage the operational logistics of all student test administration, in coordination with school leadership and/or teaching staff

Student Recruitment / Enrollment       

• Ensure the school meets annual enrollment targets by backwards planning from target enrollment numbers and dates, and maintains enrollment targets over the course of the year
• Plan events and outreach to families
• Establish partnerships with local businesses and organizations
• Ensures 100% enrollment on the first day of school and backfills to the school’s enrollment targets over the course of the year
• Ensures 100% completion of registration documents by the first day of school
• Implement systems and training for school-based staff to support recruitment and enrollment efforts
• Ensures that family engagement events are planned and effectively implemented, including but not limited to spring events, summer events, Welcome Meetings and Orientation/Back to School Nights
• Ensures schools are in partnership with the region, coordinating/planning/executing open houses and school tours 
• Implements processes to prevent student attrition and manages accountability for family follow-ups to prevent a student from withdrawing 
• Manage and monitor key metrics like enrollment numbers, conversion and persistence and problem-solve to adjust practices in response to data
• In partnership with the region, advertises, supports and manages teammates to maintain social media content for the school

Technology      

• Oversee day-to-day operations of school-based technology projects by ensuring that school leaders, students and staff have access to the technology they need
• Manage tier 1 response to the technology ticketing system 
• Plan any technology-related enhancements or additional purchases for the subsequent school year
   

Event Planning 

• Serve as the logistics and events planning expert at the school. 
• Drive event management, including but not limited to report card conference night, field trips, student celebrations and family engagement events

Community Partnership 

• Provides point of contact and support for wrap-around school services, including but not limited to vision, health screenings, dental and other community service providers
• Provides a point of contact and support of development and advocacy efforts
• Provides point of contact and support for other community partnership work, including but not limited to volunteer days, donations, etc.
• Manage day-to-day processes and execution of after-school programs and clubs, and provide feedback to program leaders  
• Pilot initiatives to track family engagement and participation, as well as responding to family feedback

Compliance     

• Ensure school-wide compliance with health and safety laws
• Ensure onboarding requirements for new staff members are completed
• Comply with any city and state education mandates
• Comply with all federal and state workplace regulations
   

School Operations

• Ensure the day-to-day school operating systems run smoothly and efficiently, including front office systems, transportation, routines, transitions, arrival and dismissal and collaborate with school leadership to ensure that these systems meet the vision of excellence 
• Ensures that the school meets safety requirements
• Ensures that: every room has an exit plan and emergency binder with student class lists, the school has an exit route for drills, and  the school has a reliable safety plan documented
• Makes staff aware of relevant emergency protocols and oversees that an appropriate number of staff members are trained in safety procedures (i.e. CPR) and that reports are filed for any accidents/incidents

Qualifications

Must Haves:

• Proficient in Microsoft Office, specifically Excel
• Database management and reporting
• Strong written and oral communication skills
• Strong interpersonal skills
• Strong organization skills and meticulous attention to detail
• Superb customer service skills and love and support for families and children
• Demonstrated ability to work with a team on collaborative projects
• Ability to remain calm and solutions-oriented in high-stress situations.
• Commitment to do whatever it takes to ensure our teachers and students have what they need to be successful
• Ability to proactively problem solve; anticipate challenges before they occur
• Ability to identify inefficiencies and generate creative solutions
• Ability to develop and manage multiple projects simultaneously and comfortably with ambiguity
• Ability to troubleshoot and manage high-stress situations with a calm and positive demeanor
• Ability to work evenings and weekends

Nice-to-Haves: 

• Pervious experience directly managing others 
• Previous experience in a customer service-oriented role
• Previous experience in an educational or non-profit setting

Additional Information

Compensation & Benefits

The salary range for this role is $90,000 - $150,000, commensurate with experience.

KIPP Miami offers a full comprehensive benefits plan, including health care, competitive 403(B) plan, and a school laptop.

Our organization is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on the operation of the organization. No questions on this application are asked for any unlawful purpose.

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