What are the responsibilities and job description for the Wholegoods Shipping Supervisor position at KIOTI Tractor?
Wholegoods Shipping Supervisor
Department:
Warehouse/NC Operations
Reports to:
Sr. Warehouse Process Manager
Location:
Wendell, NC
Position Status:
Full-time
Status:
Salary, Exempt
Management Level:
Non-Management
JOB SUMMARY
The Wholegoods Shipping Supervisor oversees daily wholegoods warehouse outbound operations, ensuring accurate, safe, and timely processing of dealer orders.
KEY RESPONSIBILITIES OF JOB
Lead and train shipping employees in accordance with current policy and procedures.
Ensure that all order items are processed efficiently, accurately, and without damage.
Oversee picking, packing, and loading of shipments to ensure dealer requirements are met.
Ensure that all documentation including bill of ladings, shipping labels, etc. are prepared per order.
Communicate with all team members and other departments to complete tasks.
Coordinate with freight carriers and vendors to manage outgoing shipments and troubleshoot delays.
Optimize employee workflow to benefit productivity by monitoring day-to-day demand and making adjustments.
Determine and track Warehouse KPIs and adjust as needed to meet goals.
Aid in the interviewing/hiring of new employees.
Ensure that the Warehouse associates are properly trained and up to date on all necessary certifications.
Employee supervision duties to include:
Create and monitor schedules
Processing weekly timecard entries, PTO requests, recording attendance discrepancies, etc.
Provide coaching and mentoring
Issue corrective action when necessary
Develop and monitor goals and objectives for each associate
Performance evaluations
EDUCATIONAL AND PHYSICAL REQUIREMENTS
Valid Driver’s License
High School Diploma or equivalent required/2 year degree preferred
3 to 5 years of experience in shipping, receiving, or warehouse operations, with 1 to 2 years in a supervisory or leadership role or an equivalent combination of education and experience
Knowledge of proper safety procedures, equipment maintenance, and warehouse practices
Knowledge of Excel, WMS, ERP, and carrier specific tools (e.g., UPS WorldShip, FedEx Ship Manager)
Proper Forklift training required – Forklift certifications preferred
Ability to work flexible shifts (6AM – 7PM)
Strong multitasking and communication skills
Able to lift 50 pounds, stand/walk for long periods of time, and work in a non-climate control environment
Salary.com Estimation for Wholegoods Shipping Supervisor in Wendell, NC
$81,459 to $101,108
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