What are the responsibilities and job description for the Waiter position at Kinya Ramen Sushi & Bar?
Job Summary
We are seeking a friendly and attentive Server to join our dynamic restaurant team. The ideal candidate will deliver exceptional guest service, ensure food and beverage orders are accurately taken and served, and create a welcoming atmosphere for all patrons. Experience in fine dining or food service environments is preferred, along with strong communication and multitasking skills. This role offers an opportunity to work in a vibrant hospitality setting where guest satisfaction is our top priority.
Duties
- Greet guests warmly and provide attentive, personalized service throughout their dining experience
- Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable
- Upsell menu items to enhance guest experience and increase sales opportunities
- Serve food and drinks promptly while maintaining high standards of presentation and sanitation
- Handle cash transactions accurately, including cashiering and cash handling responsibilities
- Assist with bussing tables, cleaning, and maintaining cleanliness in the dining area to ensure sanitation standards are met
- Collaborate with kitchen staff to ensure timely food preparation and delivery
- Address guest inquiries professionally, resolving issues promptly to ensure guest satisfaction
- Follow all food safety protocols and sanitation guidelines during food handling and service
Skills
- Proven experience in food service or restaurant environments, including fine dining or nightclub settings
- Familiarity with POS systems such as Aloha POS, Micros POS, or similar platforms like OpenTable
- Strong customer service skills with the ability to build guest relations and handle guest complaints effectively
- Excellent time management skills to manage multiple tables efficiently during busy hours
- Ability to upsell menu items confidently to maximize sales opportunities
- Basic math skills for processing payments accurately and managing cash transactions
- Knowledge of food safety standards, sanitation procedures, and proper food handling techniques
- Experience with food preparation, serving, bussing, or host/host duties is advantageous
- Hospitality-oriented mindset with a focus on guest satisfaction and positive guest relations
This role is perfect for individuals passionate about hospitality who thrive in fast-paced environments while delivering outstanding service. Applicants should demonstrate professionalism, a friendly demeanor, and a commitment to creating memorable dining experiences.
Job Types: Full-time, Part-time
Benefits:
- Flexible schedule
- Paid training
Work Location: In person