What are the responsibilities and job description for the Sales Manager position at Kintetsu World Express?
Purpose of Job
This position is focused on pursuing new business (not account management). The “sales person” will use various forms of outreach (cold calling, social media, trade shows) to secure new business for the company. The sales will conduct in-person visits to meet with prospective clients and convince them to use KWE service.
The company will supply supplemental sales leads by creating inactive customer reports that will provide sales people with dormant / inactive potential customers.
The ideal candidate will have a personal strategy on how to reach new potential customers in a highly competitive environment where new accounts are resistant to change. The candidate will posses a mixture of skills that will allow them to outmanuver competitors in a saturated marketplace. Creativity is a critical trait in today’s dynamic market.
Essential Duties & Responsibilities
1. Research, analyze and identify business prospects through daily cold calling, web research, and networking for new business opportunities (on both local and out of state) whereby business travel will be necessary. To establish and cultivate business relationship and set up face to face visitation with new potential customers.
2. To gain additional business and/or maximize our profit from the assigned accounts by periodical review of our direct costs verses our selling rates, and relationship building with assigned accounts.
3. Document all sales activity in the CRM software.
4. Effective communication with employees, company overseas offices, and agents concerning target accounts.
5. Participate in RFQs and collaborate with other offices to complete RFQ.
6. Closely monitor accounts receivable with accounting staff to ensure timely collection. Maintain no more than 2% of total accounts receivable over sixty (60) days.
7. Travel by car may be required.
8. Travel by Air (Domestic and/or International) may be required.
9. Overnight stays (Domestic and/or International) may be required.
Employment Hours
Check all that apply:
(X) Full-time
( ) Part-time
( ) Temporary
( ) Intern
( ) Other _____________
Does this job have special time requirements, such as odd hours or overtime? (X) Yes ( ) No
If Yes, describe: Additional working hours may be needed when business volume, customer requirements and/or time sensitive matters dictate. This position requires communication with people in foriegn time zones which are before or after standard working hours.
Basic Qualifications & Requirements
List any required educational attainments (degrees, certificates, licenses, etc.): N/A
List any required skills (computer, machinery, typing, etc.): Basic Microsoft Office/Google Workspace skills
List any required special attributes (ability to move/pick-up certain weight capacity, personality traits, certain aptitudes, etc.):Active listening to understand client needs. Ability to manage multiple accounts simultaneously. Ability to problem solve. Attention to detail.
List any required experience (of what type, for what duration, in what industry, etc.): N/A
Preferred Qualifications
List any preferred Qualifications educational attainments (degrees, certificates, licenses, etc.): Bachelors degree
List any preferred skills (computer, machinery, typing, etc.): Proficiency using CRM data base
List any preferred special attributes (ability to move/pick-up certain weight capacity, personality traits, certain aptitudes, etc.): N/A
List any preferred experience (of what type, for what duration, in what industry, etc.): A few years of sales experience
Salary : $5,065 - $5,931