What are the responsibilities and job description for the bilingual part time front desk coordinator position at Kinks Couture?
Job Description:
We are in search for a Front Desk Coordinator to manage our front desk on a daily basis and to perform the responsibilities listed below. As a Front Desk Coordinator, you will be the first point of contact for our company.
To be successful as a Front Desk Coordinator/Scheduler , you should have a pleasant personality, as this is also a customer service role. You are also expected to be punctual. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
Front Desk Coordinator Responsibilities:
- Answer all inbound calls
- Make any necessary outbound calls
- Greet and attend to walk-in clients who have questions, etc.
- Schedule appointments for Kinks Couture clients
- Confirm all future appointments with 2-3 days prior to appointment
- Check voicemails and follow up daily
- Check Comcast missed call logs and respond daily
- Provide excellent customer service to clients and staff
- Ensure that restroom is equip with toiletries and suitable for use
- Receive, sort and distribute daily mail/deliveries
- Assist management with inventory for products
- Assist stylists with sweeping up when they are busy with clients
- Assist with salon upkeep, including folding towels
- Store-runs when necessary for basic salon supplies
- Complete and submit Daily Ticket Sales Report & Cash Drop Reports
- Opening & closing salon as appointed.
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and business cards)
- Filing
- Report to Administrator regarding any concerns for your position.
- Online search and store orders.
- Any other duties delegated by Owner or Administrator.
Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Excellent phone skills
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
Our Cutler Bay location is: Professional & Positive Environment - with Growth Opportunities
Job Type: Part-time
Pay: $ $15.00 per hour (based on experience and position)
Hours of Availability Needed:
- Monday 8:30am - 6:00pm (only as needed)
- Tuesday - Friday 8:30am - 6:00pm
- Saturday 8:30am - 6:30pm
- Sunday 8:30am - 6:00pm (only as needed)
Work Remotely:
- No
Work Location: In person
Job Types: Part-time, Contract
Pay: $ $15.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Required)
- Customer Service: 1 year (Required)
Work Location: In person
Job Types: Full-time, Part-time, Contract
Pay: $ $15.00 per hour
Ability to Commute:
- Cutler Bay, FL Required)
Ability to Relocate:
- Cutler Bay, FL 33157: Relocate before starting work (Required)
Work Location: In person
Salary : $15