PART-TIME Front Desk

PART-TIME Front Desk / Office Assistant

Acupuncture & Natural Health Clinic – Pinecrest

Schedule:

• Tuesday & Thursday: approximately 9:45 AM – 6:00 PM
• Occasional Fridays: approximately 9:30 AM – 1:00 PM

(Schedule may adjust slightly based on clinic needs and staff availability.)

Pay: Based on skills and experience

Serious, reliable, long-term applicants only

We are a well established acupuncture and natural health clinic seeking a dependable, punctual, and professional Front Desk / Office Assistant. While the schedule offers some flexibility, reliability and respect for start times are essential for this role.

This position is also a valuable learning opportunity. What we do here is truly remarkable, and the right candidate will gain meaningful exposure to holistic healthcare, patient care, and the daily operations of a successful clinical practice.

Responsibilities:

• Greet and assist patients promptly and professionally
• Provide excellent customer service at all times
• Schedule, confirm, and manage patient appointments (in person, phone, SMS)
• Ensure patients schedule follow-up appointments before leaving
• Answer phones and respond to emails efficiently
• Maintain strict patient confidentiality
• File, scan, and organize patient records
• Keep the front desk, treatment rooms, and herbal pharmacy clean and organized
• Prepare herbal prescription labels using an established system
• Support smooth daily clinic operations with a calm, professional attitude

Requirements:

• Strong track record of punctuality and dependability
• Customer service experience (required)
• Excellent verbal and written communication skills
• Ability to work independently and follow established procedures
• Willingness to learn and take responsibility
• Professional demeanor and appearance
• Bilingual English/Spanish is a plus
• Prior medical or front desk experience preferred

Education & Experience:

• High school diploma or equivalent (preferred)
• Some college helpful
• 3 years of customer service experience preferred

To Apply:

Please submit:

• Your resume
• A brief message explaining your interest in this position and confirming your general availability for Tuesdays, Thursdays, and occasional Fridays

Applications without a message may not be considered.

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 15 – 18 per week

Benefits:

• Employee discount
• Flexible schedule

Application Question(s):

• What interests you about learning what we do here?
• What does professionalism mean to you in a front desk role?

Work Location: In person

Salary : $14