What are the responsibilities and job description for the Administrative Coordinator position at Kings Daughters Hospital And Health Services?
JOB SUMMARY
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The Administrative Coordinator (AC) is responsible for the coordination of patient bed assignments and operational issues for the Medical Center 24 hours per day. During the evening, night and weekend hours he/she is the administrative representative for the Medical center. The AC uses expert clinical judgment to evaluate the priority of bed assignment coordinates patient entry, both planned and / or emergent, into the Medical Center, with emphasis on customer satisfaction and collaborates with all departments and disciplines, internal and external to the organization, to expedite bed placement, to meet customer needs.
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Maintains and communicates a global picture of the Medical Center capacity at all times. Acts as central contact for discussions related to bed management and staffing. Collaborates and coordinates patient flow (internal and external) using clinical knowledge so patient safety and appropriateness remain in the forefront.
Overall performance of below indicated essential job duties:
Maintains knowledge about all units and typical patient population and utilizes nursing resources in obtaining adequate balance between staff and patient acuity taking in consideration complexity and other patient and family needs.
Functions as educator, consultant, case manager, and researcher. In collaboration with the medical staff and nursing staff, monitors clinical care and provides clinical support to improve patient care and patient outcomes. Incorporated within each of these role functions. Serves as a role model, patient advocate, change agent, leader and cost-effective practitioner.
Provides constructive feedback to team members concerning appropriate or inappropriate nursing care.
Encourages team members to view themselves as a part of the patient services team and the Medical Center. Promotes and supports networking within the unit and organization to develop and nurture a professional environment.
Responds to urgent needs of the Medical Center and works with team to resolve issues as to not further disrupt patient care.
Answers the Transfer Line phone in a timely and courteous manner and communicates professionally.
Provides interactive clinical communication with callers and works closely with physicians, urgent care staff, office staff and other referral centers to assure accurate information and user-friendly processes.
Stays up to date with KDMC services, hours of operation and resources as well as diseases, procedures, diagnostics, treatments, and medications.
Participates in data collection and interprets information to apply to improvement of processes.
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Minimum requirement:
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Graduate from an accredited school of nursing for Registered Nurses.
Maintains active RN license in the State of Kentucky or other NLC state with multistate privileges.
Achieves and maintains American Heart Association Basic Life Support (BLS)
Achieves and maintains American Heart Association Advanced Cardiac Life Support (ACLS).
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Bachelor's Degree or Master's Degree in Nursing
Five years nursing experience with Charge nurse/leadership/management abilities.
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Constantly works near moving mechanical parts
Constantly exposed to blood and/or body fluids and infection.
Occasionally exposed to toxic or caustic chemicals
Occasionally exposed to risk of radiation
The noise level in the work environment is usually moderate.
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Occasionally required to maintain in a stationary position (standing or sitting).
Frequently required to walk and move about.
Frequently required to operate a computer and other equipment.
Frequently required to use fine motor skills to handle and operate instruments/devices.
Constantly required to lift and/or move items up to 10 pounds.
Frequently required to lift and/or move items up to 50 pounds.
Occasionally required to lift and/or move items up to 100 pounds.
Constantly required to communicate with patients and other care team requiring talking and hearing.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.
Occasionally required to position self in order to meet patient needs.
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