What are the responsibilities and job description for the Enrollment Associate position at Kingdom Management Group?
At Kingdom Management Group, based in the heart of Des Moines, IA, we specialize in customer engagement on behalf of leading fiber internet providers. Our team is dedicated to connecting customers with the services they need through personalized, high-quality enrollment experiences that build loyalty and satisfaction.
We're looking for enthusiastic Enrollment Associates with a natural ability to connect with people and a strong desire to grow in a thriving sales environment. Ideal Enrollment Associates are outgoing, organized, coachable, and motivated to succeed. Whether you're guiding a customer through their fiber internet options or answering questions about current service, you'll play an essential role in making every enrollment smooth, informed, and professional.
As an Enrollment Associate, you'll be the face of our campaigns, meeting customers in person, understanding their needs, and enrolling them in the right fiber internet solutions. This entry-level opportunity is perfect for someone who thrives in fast-paced, people-focused work and is excited to build a rewarding career in sales.
Enrollment Associate Day-to-Day Responsibilities:
- Speak directly with customers during in-person interactions to introduce and promote fiber internet enrollment options.
- Clearly explain products, discounts, and plans to help customers make confident enrollment decisions.
- Deliver a welcoming, professional experience reflecting the standards of Kingdom Management Group and our clients.
- Assist customers with new service activations, basic troubleshooting, and follow-up communications.
- Handle customer information with care, following company guidelines to keep every enrollment secure and compliant.
- Stay current on service updates, features, and promotions to make thoughtful fiber internet recommendations.
- Work alongside fellow Enrollment Associates to hit daily and weekly enrollment targets.
- Stay curious and coachable, using training sessions and feedback to sharpen your skills.
Ideal Enrollment Associate Qualifications:
- Strong verbal communication and relationship-building skills with customers, peers, and leadership.
- Comfortable in a customer-facing environment.
- Detail-oriented and organized, able to manage multiple customer enrollments at once.
- Coachable mindset with a willingness to grow personally and professionally.
- Positive attitude, strong work ethic, and a self-starting approach to overcome challenges.
Pay: $800.00 - $1,300.00 per week
Work Location: In person
Salary : $800 - $1,300