Administrative Assistant for Student Affairs

Description: About King University Founded in 1867, King University is a comprehensive Christian university located in Bristol, Tennessee. King is dedicated to providing students with a rich and rigorous academic experience that integrates faith, learning, and service in a close-knit, student-centered community. The Administrative Assistant, Student Affairs provides administrative, organizational, and operational support to the Vice President for Student Affairs and the Student Affairs division. This position serves as an important point of connection for students, parents, university partners, and the Student Affairs team, helping ensure that communication, information, events, and departmental processes are organized and responsive. The Administrative Assistant will manage the Student Affairs departmental calendar, support major university and Student Affairs events, coordinate parent engagement processes, organize departmental documentation, and provide general office and administrative support. This position requires a high level of organization, attention to detail, discretion, professionalism, and a commitment to providing excellent service to students and families.

Minimum Qualifications: • Associate degree or equivalent combination of education and relevant experience required; bachelor's degree preferred. • Previous administrative, office, higher education, or customer service experience preferred. • Strong organizational and time-management skills with exceptional attention to detail. • Excellent written and verbal communication skills. • Demonstrated ability to maintain confidentiality and exercise discretion when handling sensitive information. • Strong interpersonal skills and the ability to interact professionally and compassionately with students, parents, faculty, staff, and university leadership. • Ability to manage multiple priorities and deadlines in a fast-paced environment. • Proficiency with Microsoft Office and Microsoft Outlook. • Commitment to the mission, values, and Christian identity of King University. The successful candidate will demonstrate: • Organization & Attention to Detail – Maintains accurate records, manages competing priorities, and follows through on responsibilities. • Communication – Communicates clearly, professionally, and appropriately with a variety of constituents. • Confidentiality & Discretion – Handles sensitive student and family information with appropriate care and judgment. • Service Orientation – Provides a welcoming, responsive, and student- and family centered experience. • Collaboration – Works effectively with colleagues across Student Affairs and the broader university. • Initiative & Follow-Through – Anticipates needs, takes appropriate initiative, and reliably completes assigned tasks. • Mission Alignment – Supports King University's commitment to being a Christanimated, student-first university. Working Relationships This position reports to the Vice President for Student Affairs and works closely with members of the Student Affairs

Responsibilities: Parent Engagement & Family Liaison • Coordinate and manage established parent engagement processes within Student Affairs. • Serve as a primary administrative point of contact for parents and families seeking assistance or information related to Student Affairs. • Receive, document, and appropriately route parent questions, concerns, and requests to the appropriate Student Affairs administrator or campus office. • Assist with parent communications, resources, and outreach throughout the academic year. • Track parent inquiries and follow-up needs to ensure timely and appropriate responses. • Support parent-focused programs, communications, and initiatives. Special Events • Provide administrative and logistical support for major Student Affairs and university events, including Launch Weekend, move-in, move-out, and other student and family programs. • Assist with event planning, scheduling, registration, communications, supplies, room reservations, signage, and other logistical needs. • Coordinate information and details with campus partners to support successful events. • Provide day-of-event administrative and logistical support as needed. Departmental Calendar & Scheduling • Manage and maintain the Student Affairs departmental calendar. • Coordinate meetings, appointments, events, and other departmental commitments. • Monitor calendar conflicts, deadlines, and important dates and communicate changes or reminders as appropriate. • Assist the Vice President for Student Affairs and other Student Affairs leaders with scheduling and meeting coordination. Communication • Assist with departmental communication to students, parents, faculty, staff, and campus partners. • Draft, format, distribute, and organize routine communications, announcements, correspondence, and informational materials. • Help ensure that Student Affairs communications are timely, accurate, professional, and consistent with university messaging. • Serve as a professional and welcoming first point of contact for the Student Affairs office. Disciplinary Documentation, Case Management & Incident Reports • Maintain organized and confidential records related to student conduct and disciplinary processes. • Receive, organize, and appropriately route incident reports and supporting documentation. • Assist with tracking documentation, meetings, follow-up items, and deadlines associated with student conduct matters. • Maintain accurate filing and documentation systems for disciplinary records. • Provide administrative support to the appropriate Student Affairs administrators throughout the conduct process while maintaining appropriate confidentiality. • Assist in low level case management, reaching out to community and campus partners to assist with conduct process completion. • This position does not make disciplinary decisions or determine student conduct outcomes. General Office Administration • Provide day-to-day administrative support to the Vice President for Student Affairs and the Student Affairs division. • Maintain organized electronic and physical files and departmental records. • Assist with purchasing, invoices, reimbursements, forms, reports, and other routine office processes. • Prepare documents, presentations, meeting materials, and other departmental resources. • Assist with special projects and initiatives as assigned. • Monitor office supplies and coordinate routine administrative needs. • Perform other duties as assigned in support of the mission of Student Affairs and King University.

Language: Proficiency in written and spoken English required

Hours: Monday through Friday, 8:00 a.m. - 5:00 p.m.

Campus: Bristol, TN