What are the responsibilities and job description for the Ocean Freight Export Supervisor position at King Ocean?
Ocean Freight Export Supervisor
Manages daily ocean freight operations (export), leading a team to handle documentation, customs compliance, and issue resolution, ensuring timely, cost-effective, and compliant global shipments while optimizing processes and supporting staff.
Key liaisons with clients and internal sales staff, focusing on efficiency, accuracy, and strong stakeholder relations to keep goods moving smoothly.
Key Responsibilities
- Team Leadership: Supervise, train, and motivate staff for export operations, fostering teamwork and managing performance.
- Shipment Management: Oversee the entire ocean freight cycle, from booking and documentation to tracking and delivery.
- Compliance: Ensure adherence to customs regulations, international trade laws, and company policies for smooth customs clearance.
Process Optimization: Identify and implement improvements to enhance efficiency, productivity, and cost-effectiveness.
- Data & Reporting: Ensure accurate data entry into transportation management systems.
- Problem Resolution: Address shipping delays, documentation errors, or customer complaints swiftly and effectively.
Core Skills & Qualifications
- Strong logistics/freight forwarding knowledge (import/export).
- Leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Problem-solving and multitasking abilities.
- Familiarity with customs procedures and regulations.