Quality Control Manager

Job Title: Quality Control Manager

Department: Base Operations and Support

Job Summary:

The Quality Control Manager (QCM) is responsible for managing the project’s Quality Control Program to ensure all O&M activities meet or exceed contractual requirements. Possess a high level of attention to detail,

strong work ethic, and provide accurate timely reporting, communicating effectively to management as well as the government representatives.

Supervisory Responsibilities:

· Develop, maintain and execute the quality control program in accordance with the Performance Work Statement (PWS), applicable laws, regulations, and best commercial practices

· Ensuring that business goals, deadlines, and performance standards are met in accordance with the project’s requirements

· Manage and develop workload schedules for team

· Provide training and support for staff to ensure understanding and adherence to quality stand-ards and safety requirements

Duties/Responsibilities:

·Conduct regular inspections and audits of services to ensure compliance with contract specifications and standards

· Identify deficiencies and implement corrective actions to prevent recurrence and ensure non-recurrence of defective services

· Maintain comprehensive records of inspections, audits, and corrective actions

· Prepare and submit detailed quality control reports and deliverables including recommendations for continuous improvement

· Provide timely, accurate, and relevant data and analysis to enable effective management of maintenance operations

· Create and present recommendations to streamline production processes in ways that heighten quality standards

· Ensure final services adhere to all specifications and regulations

Required Skills and Experience:

· 5 or more years of experience performing quality control management functions in a Public Works, base operations contract environment

· High school diploma or equivalent

· Proficient in written and oral communication skills according to skill requirements

· Ability to use a computer, is proficient with Microsoft Office productivity suite and other com-puter programs

· Ability to function well in a high-paced and at times, stressful environment

· Preferably have a Construction Quality Management for Contractors (CQM) certificate

· Knowledge of industry standards – ISO 9001

· Strong teamwork and interpersonal skills

Physical Requirements:

• Prolonged period of standing, bending, reaching, and working with hands

• Prolonged periods of sitting at a desk and working on a computer

• Occasional periods of prolonged exposure to loud noises

• Ability to lift up to 50 pounds at times

• Ability to stand, walk, and reach with arms and hands as necessary

• Ability to hear and see to position and safety requirement levels

• Occasional exposure to elements such as heat, cold, noise, dust, dirt, and chemicals

Special Qualifications/Requirements:

• Must be able to successfully pass as required a federal, state, or local government's background investigation

Disclaimer:

The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Job Description Last Updated: 09/22/2025