What are the responsibilities and job description for the Workforce Investments Manager (PPM III) position at King County?
The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to the community.
The Department of Community and Human Services, Behavioral Health and Recovery Division (BHRD) is leading several initiatives to provide access to relevant behavioral health services across King County.
DCHS has an opening for a Behavioral Health Workforce Investments Manager - Project/Program Manager (PPM) III. BHRD works to improve the quality of life in King County by ensuring that adults, youth, children, families, and communities receive the mental health and substance use disorder services that they need. BHRD's client-centered, coordinated system of service delivery is based on community assessment, measurable outcomes, and systematic program evaluation that is accountable to our clients and their families, funding agencies, and residents of King County.
At King County Department of Community and Human Services (DCHS), we believe in working as one team that solves problems—striving to be customer-focused and drive for the best results. We envision a welcoming community that is racially just. We believe the field of human services exists to undo and mitigate unfair structures. We seek to lead the way by working as respectful and responsible stewards for our community.
The Behavioral Health and Recovery Division (BHRD) of DCHS is looking for a Behavioral Health Workforce Investments Manager- Project/Program Manager (PPM) III to support the implementation, growth, and sustainability of behavioral health workforce investments. This position plays a key role in advancing BHRD’s Behavioral Health Workforce Investments strategy in alignment with division priorities. Under the supervision of the Behavioral Health Workforce Section Manager, this role will coordinate, implement, and maintain workforce development investment projects, including contracting and contract monitoring. The position requires collaborative planning, execution, and reporting on BHRD workforce investments, working closely with internal, external, and community partners. While often working independently, this position functions as part of a larger team within the Behavioral Health and Recovery Division, working collaboratively to support the development of a diverse and resilient clinical and peer workforce.
WHO MAY APPLY: This position is open to all qualified candidates who meet the minimum qualifications. Interviews for this selection process will take place on or around 6/1/2026.
APPLICATION PROCESS
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact the recruiter listed on this job announcement.
The following items are required to be considered for this vacancy:
- NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
- Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.
This selection process may also be used to create a pool of candidates for current and future career service, term-limited temporary, and special duty opportunities. The pool will be active for 6 months.
WORK SCHEDULE/CONDITIONS: This position is exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime. Typical hours are Monday - Friday, 8 am - 5 pm.
MISSION CRITICAL POSITION STATUS: This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.
TELEWORKING REQUIREMENT: DCHS works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is the Chinook Building at 401 Fifth Avenue, Seattle, WA 98104.
Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.
RECRUITER: Greg Mallory, grmallory@kingcounty.gov
- Serve as a division subject matter expert on workforce investments, including provider burnout, recruitment, retention, training, and competency building.
- Manage and support the delivery of specific Behavioral Health Workforce investments, including program budgets and scope, while embedding equity, race, and social justice principles.
- Coordinate program-specific workforce team operations to include overseeing project activities, risk assessment and mitigation, resource allocation, budgeting, and ensuring timely completion of deliverables.
- Contribute to an overarching strategy for ongoing and new workforce investment initiatives, ensuring alignment with funding sources.
- Participate in workforce-related policy analysis to inform strategic decision-making and cross-system coordination.
- Develop and facilitate presentations, trainings, and meetings with partners to share best practices on workforce initiatives, including recruitment, retention, training, and workforce well-being.
- Engage internal and external stakeholders to gather feedback and inform responsive workforce strategies.
- Represent the division in internal and external forums and support efforts to identify additional funding opportunities.
- Monitor and incorporate national best practices and emerging research into workforce investment strategies.
- Coordinate and manage contracts and procurements, responding to inquiries, and developing recommendations, including contracts, amendments, budgets, and reports.
- Monitor compliance of contracted partners, ensuring alignment with program goals and regulations.
- Provide technical assistance and training to contracted partners to support workforce development initiatives.
- Partner with the Performance Measurement and Evaluation team to support data analysis and quality improvement efforts.
- Perform other duties as assigned.
- Demonstrated knowledge of equity and social justice principles and practices, and understanding of the effects of place, race, policy, and systems-based inequities on marginalized communities and populations.
- Bachelor's Degree and/or at least 4 years of professional experience in public administration, public sector behavioral health, primary care health services, or an equivalent combination of experience, education, and/or training that provides the knowledge, skills, and abilities to perform the work.
- Minimum 2 years of experience in workforce-related program development, working independently or as part of a team to implement new programs or pilots.
- Strong collaboration and stakeholder engagement skills across diverse audiences.
- Experience with planning, program implementation with public involvement, data collection, and continuous improvement.
- Ability to work effectively in complex, politically sensitive environments.
- Demonstrated facilitation, negotiation, and consensus-building skills.
- Experience managing multiple projects, tracking deliverables, and supporting contract processes (e.g., invoice review).
- Knowledge of the publicly funded service systems in King County and/or Washington State
- Experience with contract development, negotiation, budget development and management, and program development.
- Ability to analyze data and develop reports for professional and community audiences.
- Ability to work with creativity and flexibility, both independently and as a team member.
- Proficiency with MS Teams, Excel, Word, PowerPoint, and Outlook.
- Strong organizational, analytical, and problem-solving skills.
- Valid Washington State Driver's License, or the ability to travel around the county and state in a timely manner.
Desired Experience, Qualifications, Knowledge, Skills
- Master's degree in public administration, business administration, social work, or a related field.
- Knowledge of King County initiatives, including MIDD, Crisis Care Levy, Veteran Seniors and Human Services Levy, and Best Starts for Kids.
- Knowledge of Washington State's behavioral health and social service systems.
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Salary : $110,088 - $139,542