Records Modernization Coordinator

Company Description King County, Washington is one of the state’s largest public sector employers, with approximately 14,000 staff providing vital services to more than 2 million residents. Team members work across a wide range of functions, including infrastructure, health and human services, environmental stewardship, and community programs. The County is committed to innovation and to changing how government does business by focusing on efficiency, transparency, and community impact. Employees are encouraged to build careers in public service, contribute to equitable outcomes, and support a diverse and inclusive workforce. #GoPublic

Role Description The Records Modernization Coordinator is a full-time hybrid role based in Seattle, WA, with the flexibility to work from home part of the time. This role is responsible for supporting the transition from legacy records systems to modern, digital records management solutions, ensuring that information is accurate, secure, and accessible. Day-to-day work includes inventorying records, assessing current processes, coordinating data migration, and maintaining standardized filing, retention, and retrieval procedures. The coordinator collaborates with departments to document workflows, develop training materials, and assist staff in adopting new tools and practices. This position also monitors compliance with records policies, prepares reports and dashboards, and recommends improvements to enhance efficiency and service delivery.

Qualifications

• Experience with records management or information governance, including organizing, cataloging, and maintaining physical and electronic records.
• Skills in data entry, data quality review, and basic database or content management system use to support records modernization efforts.
• Ability to document processes, create clear procedures, and assist with change management related to new systems or workflows.
• Proficiency with common office software (e.g., word processing, spreadsheets, presentation tools) and comfort learning new digital platforms.
• Strong organizational and time-management skills, with attention to detail and the ability to manage multiple projects or priorities.
• Effective written and verbal communication skills, including the ability to collaborate with diverse teams and provide user-friendly guidance.
• Commitment to equity, inclusion, and public service, with the ability to work respectfully with colleagues and community partners.
• Relevant education or training in records management, library science, public administration, business, or a related field, or equivalent experience.
• Experience in a government, nonprofit, or public sector environment and familiarity with public records laws or retention schedules is beneficial.