Medical Payment Poster (**Hybrid Chicago**)

About Kindbody

Kindbody  is a leading fertility clinic network and family-building benefits provider for employers offering comprehensive virtual and in-person care. Kindbody's clinically managed program includes fertility assessments and education, fertility preservation, genetic testing, in vitro fertilization (IVF), donor and surrogacy services, and adoption, as well as physical, mental, and emotional support from preconception through postpartum. Kindbody is the trusted fertility benefits provider for more than 110 employers, covering more than 2.4 million lives. Many thousands more receive their fertility care directly from Kindbody throughout the country at signature clinics, mobile clinics, and partner clinics. As the fertility benefits provider, technology platform, and direct provider of high-quality care, Kindbody delivers a seamless, integrated experience with superior health outcomes at lower cost, making fertility care more affordable and accessible for all.

About the Role

As an experienced Medical Payment Poster reporting to our Medical Payment Posting Manager, you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism, and collaboration. This is a Hybrid role (minimum of 3 days in office, dependent on business needs) based out of our West Loop, Chicago Clinic. 

• Post payments to the practice management system




• Update Daily Cash Rec sheet, Pull payments from Clearing House, and review EDI’s on a daily basis.




• Balance all batches and run transaction reports




• Verify all EFT deposits and scanned checks have been accurately posted by 

month-end 

• Identify line-item denials for medical necessity, non-covered services, and prior authorizations to be delegated appropriately




• Accurately move balances to patient responsibility




• Processing write-offs and adjustments from insurance payments




• Recognizing trends from CPT codes and insurance companies 




• Open and sort through any mail for the Revenue Cycle Management team




• Scan copies of RCM mail to the appropriate folders




• Mail paper checks to the bank




• Update paper check log for RCM Systems department to research EFT opportunities




• Review payments and call for checks to be reissued if needed 




• Upload and post checks from various insurance websites weekly




• Post online patient payments from various sites daily




• Run and post credit cards from email, fax, and uploaded files 




• Accurately post insurance takebacks and miscellaneous deductions




• Review patient encounters and make corrections as needed




• Add missing CPT codes to encounters and update when needed




• Call insurance companies/utilize websites to find missing EOB’s from bank statement payments.




• Work with Manager and team to ensure all payment posting Gdrive files are completed in a timely manner. 




• Any other duties as assigned by the Senior Leadership

Desired Skills and Experience:

• Associate's degree in Accounting/Finance or relevant experience.




• Prior experience in healthcare payment posting, payment reconciliation required




• Ability to read and interpret CMS 1500, and ERA’s,




• Familiarity with MCO clearinghouses, along with prior experience in tracking down ERA’s from payer websites.




• A passion for women’s health and fertility is a plus




• Strong written and verbal communication skills & a team player




• Willingness to be flexible, roll with the punches, multi-task, and troubleshoot problems




• Detail-oriented with strong organizational skills




• Exemplifies amazing customer service skills and professionalism




• Experience in CPT and ICD-10 coding; familiarity with medical terminology




• Ability to manage relationships with various insurance payers




• Experience in filing claim appeals with insurance companies to ensure maximum entitled reimbursement.