What are the responsibilities and job description for the Corporate Trainer – Underwriting Focus position at Kind Lending | NMLS #3925?
Brief Description
THE TEAM:
At Kind Lending, our family of diverse and talented Kind Ambassadors are the driving force behind our new approach to the mortgage experience. They're the heart and soul of the organization and our "People Before Profits" mentality shines through in every department. Kind Lending is growing and is looking for top mortgage professionals who value opportunity, lasting business partnerships, and who live out our KIND mindset. Kind Lending is determined to provide the best service in the industry while also providing homebuyers with a great selection of products to enhance their buying experience. Backed by our trusted leadership team, Kind Lending's friendly and professional model puts the “fun” in funding.
Position Summary
Are you a seasoned Underwriter with a passion for coaching and elevating others? We’re seeking a Corporate Operations Trainer with deep underwriting expertise to build and lead our Underwriter Upskill Certification Program from the ground up. This is an onsite position based in our Santa Ana corporate office.
You’ll collaborate closely with Credit Risk, National Underwriting, and Training leadership to deliver scalable, repeatable, and policy-aligned learning experiences for our Retail, Wholesale, and JV channels. This role is perfect for someone who thrives in a fast-paced environment and can balance high-level program design with hands-on training delivery.
Key Responsibilities
The starting base pay range for this position is $80k/annually. The actual base is dependent on many factors such as: work experience, business needs, market demands, and other compensation components. The base pay range is subject to change and may be modified in the future.
Disclaimer Statement
This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a job. It is intended to be a general description of the principal requirements common to positions of this type.
Work Authorization
Must be able to verify identity and employment eligibility to work in the U.S. without a visa sponsorship.
Other Duties
This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned to meet the needs of the organization.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.
Kind Lending is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression.
THE TEAM:
At Kind Lending, our family of diverse and talented Kind Ambassadors are the driving force behind our new approach to the mortgage experience. They're the heart and soul of the organization and our "People Before Profits" mentality shines through in every department. Kind Lending is growing and is looking for top mortgage professionals who value opportunity, lasting business partnerships, and who live out our KIND mindset. Kind Lending is determined to provide the best service in the industry while also providing homebuyers with a great selection of products to enhance their buying experience. Backed by our trusted leadership team, Kind Lending's friendly and professional model puts the “fun” in funding.
Position Summary
Are you a seasoned Underwriter with a passion for coaching and elevating others? We’re seeking a Corporate Operations Trainer with deep underwriting expertise to build and lead our Underwriter Upskill Certification Program from the ground up. This is an onsite position based in our Santa Ana corporate office.
You’ll collaborate closely with Credit Risk, National Underwriting, and Training leadership to deliver scalable, repeatable, and policy-aligned learning experiences for our Retail, Wholesale, and JV channels. This role is perfect for someone who thrives in a fast-paced environment and can balance high-level program design with hands-on training delivery.
Key Responsibilities
- Design and lead a multi-week Underwriter Upskill Program, including test file reviews, system training, and file coaching
- Develop detailed learning paths, skill checklists, and knowledge assessments to certify readiness
- Deliver live classroom and virtual training on Conventional, FHA, VA, USDA, and Non-QM guidelines and risk review
- Build BlueSage LOS training workflows and integrate real file scenarios into development
- Collaborate with Credit Risk, Compliance, and UW Managers to ensure consistency and accuracy
- Track learner progress and communicate readiness-to-go-live with leadership and managers
- Maintain job aids, SOPs, and role-specific onboarding materials
- 5 years of Mortgage Underwriting experience (DE/SAR/LAPP preferred)
- Experience training or mentoring underwriters or coaching others into underwriting roles
- Strong knowledge of FNMA, FHLMC, FHA, VA, and Non-QM guidelines
- Familiarity with BlueSage or similar LOS systems
- Clear communicator with excellent facilitation skills and attention to detail
- Ability to work onsite full-time at our Santa Ana, CA corporate office
- Previous experience developing structured upskill or certification programs
- Instructional design or training certifications
- Knowledge of ClickUp or project/task management tools
The starting base pay range for this position is $80k/annually. The actual base is dependent on many factors such as: work experience, business needs, market demands, and other compensation components. The base pay range is subject to change and may be modified in the future.
Disclaimer Statement
This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a job. It is intended to be a general description of the principal requirements common to positions of this type.
Work Authorization
Must be able to verify identity and employment eligibility to work in the U.S. without a visa sponsorship.
Other Duties
This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned to meet the needs of the organization.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.
Kind Lending is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression.
Salary : $80,000