What are the responsibilities and job description for the Mortgage Recruiting Dialer position at Kind Lending | NMLS #3925?
Brief Description
The Team:
At Kind Lending, our family of diverse and talented Kind Ambassadors are the driving force behind our new approach to the mortgage experience. They're the heart and soul of the organization and our "People Before Profits" mentality shines through in every department. Kind Lending is growing and is looking for top mortgage professionals who value opportunity, lasting business partnerships, and who live out our KIND mindset. Kind Lending is determined to provide the best service in the industry while also providing homebuyers a great selection of products to enhance their buying experience. Backed by our trusted leadership team, Kind Lending's friendly and professional model puts the “fun” in funding.
Position Summary
Kind Lending is seeking a motivated Mortgage Recruiting Dialer with 1–3 years minimum experience (3 years preferred) in outbound mortgage recruiting outreach. This role focuses on generating top-of-funnel recruiting activity, targeting producing Loan Officers in established and emerging markets using dialing systems, CRM/BI recruiting tools, and lead intelligence platforms such as Big Purple Dot, InGenius, and others.
The Dialer initiates contact, builds relationships, identifies candidate pain points, and hands off qualified prospects to senior recruiters or Retail leadership for deeper engagement.
Responsibilities
Outbound Sourcing & Cold Calling
The starting base salary range for this position is $31.25/hr. The actual base is dependent on many factors such as: work experience, business needs, market demands, and other compensation components. The base pay range is subject to change and may be modified in the future.
Work Authorization
Must be able to verify identity and employment eligibility to work in the U.S. without a visa sponsorship.
Other Duties
This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned to meet the needs of the organization.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.
Kind Lending is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression.
The Team:
At Kind Lending, our family of diverse and talented Kind Ambassadors are the driving force behind our new approach to the mortgage experience. They're the heart and soul of the organization and our "People Before Profits" mentality shines through in every department. Kind Lending is growing and is looking for top mortgage professionals who value opportunity, lasting business partnerships, and who live out our KIND mindset. Kind Lending is determined to provide the best service in the industry while also providing homebuyers a great selection of products to enhance their buying experience. Backed by our trusted leadership team, Kind Lending's friendly and professional model puts the “fun” in funding.
Position Summary
Kind Lending is seeking a motivated Mortgage Recruiting Dialer with 1–3 years minimum experience (3 years preferred) in outbound mortgage recruiting outreach. This role focuses on generating top-of-funnel recruiting activity, targeting producing Loan Officers in established and emerging markets using dialing systems, CRM/BI recruiting tools, and lead intelligence platforms such as Big Purple Dot, InGenius, and others.
The Dialer initiates contact, builds relationships, identifies candidate pain points, and hands off qualified prospects to senior recruiters or Retail leadership for deeper engagement.
Responsibilities
Outbound Sourcing & Cold Calling
- Make high-volume outbound calls to producing LOs across targeted markets.
- Utilize BI tools, contact lists, existing book of contacts, and heat-mapped lead sources.
- Identify candidate motivations, frustrations, and interest points.
- Warm prospects through repeated contact cycles and nurture campaigns.
- Conduct initial qualification of candidate production, market alignment, and cultural fit.
- Schedule introductions with Senior Recruiters or Retail leadership.
- Maintain minimum daily/weekly call volume, talk time, and contact rates.
- Update CRM/ATS with accurate notes and call outcomes.
- Achieve monthly quotas for qualified handoffs to senior recruiting staff.
- Daily dials (e.g., 80–120 )
- Daily talk time minimums (1.5–2.5 hours depending on pipeline)
- Weekly qualified handoff targets
- Accuracy and timeliness within CRM
- Monthly/quarterly conversion goals
- 1–3 years of dialing, lead generation, or entry-level recruiting experience.
- Experience in the mortgage industry is strongly required.
- Familiarity with BI recruiting platforms (Big Purple Dot, InGenius, MMI, Mobility Market Intelligence).
- Strong communication and rapport-building skills.
- Ability to work in a performance-driven environment.
The starting base salary range for this position is $31.25/hr. The actual base is dependent on many factors such as: work experience, business needs, market demands, and other compensation components. The base pay range is subject to change and may be modified in the future.
Work Authorization
Must be able to verify identity and employment eligibility to work in the U.S. without a visa sponsorship.
Other Duties
This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned to meet the needs of the organization.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.
Kind Lending is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression.
Salary : $31