What are the responsibilities and job description for the Order Taker / Counter Service position at Kincaid’s Hamburgers?
Order Taker Positions Available!
Its a great job with GREAT tips!
Wages plus tips ranges from $14.50 to $16.50 per hour depending on position!!!
Job Description:
An Order Taker/Expo employee is responsible for ensuring a positive experience through
outstanding customer service. This position is also responsible for ensuring all orders are
accurately taken and completed correctly.
Responsibilities:
• Displays politeness and communicates well with customers.
• Promptly refers customer problems or complaints to management.
• Understands and effectively communicates all product and company information.
• Upsells menu items to generate sales.
• Accurately writes orders on bag to ensure complete and correct orders.
• Accurately and efficiently completes all sales transactions and maintains proper cash
accountabilities at registers.
• Properly sets-up and closes down the expo and shake station.
• Ensures expo and shake station is always stocked, clean, and neat. Clean as you go.
• Follows expo procedures and process standards according to the Food Manual.
• Complies with portion sizes, recipe standards and quality requirements.
• Communicates with kitchen team.
• Assists in front of the house cleaning and stocking duties.
• Adheres to all safety protocols.
• Always maintains a clean and proper uniform.
• Any other duties assigned by management.
Physical Requirements:
• Stands and walks during entire shift.
• Speak English clearly and fluently.
• Read, count and write to accurately complete all orders.
• Lifts and carries various items weighing up to 30 pounds.
Kincaid’s Hamburgers is a Fort Worth staple with its fair share of history. Lauded by many national and local publications as the “best burger,” Kincaid’s is a place “where friends meet to eat.”
Salary : $12 - $14