What are the responsibilities and job description for the Order Processing Team Lead position at Kimco Staffing?
Kimco Staffing is Hiring a Oder Processing Team Lead in Ontario!
Position: Oder Processing Team Lead
Location: Ontario
Days: Monday – Friday
Hours : 8:00 am – 5:00 pm with OT as needed and occasional weekend work
Pay: $20-$25 DOE
Job duties:
The Order Processing Team Lead plays a critical role in supporting the daily operations of the order processing department within a fast-paced wholesale food distribution company.
This position is responsible for overseeing the accurate and timely processing of customer orders, creating delivery routes, handling invoicing and credits, and serving as a key point of contact between customers, sales representatives, merchandisers, and internal office staff.
Responsibilities:
Qualifications:
About Kimco/MediQuest/Advantex
"Kimco Staffing Services is a rapidly growing, award-winning staffing firm whose purpose is to add real value to our clients and candidates while "Changing lives, One Job at a Time". We have won Best of Staffing Client and Talent satisfaction awards from Clearly Rated for the last 10 years. Only 2% of staffing companies nationwide receive this recognition! We support our teams, candidates, and clients with strong operational excellence and state-of-the-art industry software platforms."
Position: Oder Processing Team Lead
Location: Ontario
Days: Monday – Friday
Hours : 8:00 am – 5:00 pm with OT as needed and occasional weekend work
Pay: $20-$25 DOE
Job duties:
The Order Processing Team Lead plays a critical role in supporting the daily operations of the order processing department within a fast-paced wholesale food distribution company.
This position is responsible for overseeing the accurate and timely processing of customer orders, creating delivery routes, handling invoicing and credits, and serving as a key point of contact between customers, sales representatives, merchandisers, and internal office staff.
Responsibilities:
- Oversee the processing of incoming customer orders via phone, email, and EDI systems.
- Review and confirm orders for accuracy and product availability.
- Ensure all orders are entered, invoiced, and processed in a timely manner.
- Create and send daily delivery routes to the appropriate drivers or team members.
- Coordinate with warehouse and logistics teams to ensure on-time and accurate deliveries.
- Contact customers to confirm or place orders as needed.
- Address order-related inquiries or issues with professionalism and urgency.
- Generate invoices and ensure all the billing information is accurate.
- Review and process credits and EDI-related adjustments.
- Verify and reconcile any discrepancies with orders or credits.
- Communicate with merchandisers regarding notes, updates, or special instructions provided by sales representatives.
- Provide daily support and guidance to office staff involved in order entry and customer service.
- Serve as the liaison between departments to ensure a smooth order-to-delivery process.
- Train and mentor order processing staff.
- Monitor team performance and ensure adherence to company policies and service standards.
Qualifications:
- High school diploma or equivalent; associate’s or bachelor’s degree in Business Administration or related field preferred.
- 2–3 years of experience in order processing, customer service, or logistics; prior team lead or supervisory experience a plus.
- Experience in wholesale food distribution or similar industry preferred.
- Strong knowledge of order management systems, invoicing, and EDI transactions.
- Excellent communication skills (both written and verbal).
- Strong attention to detail and organizational skills.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Proficient in Microsoft Office (Excel, Outlook, Word) and general computer systems.
About Kimco/MediQuest/Advantex
"Kimco Staffing Services is a rapidly growing, award-winning staffing firm whose purpose is to add real value to our clients and candidates while "Changing lives, One Job at a Time". We have won Best of Staffing Client and Talent satisfaction awards from Clearly Rated for the last 10 years. Only 2% of staffing companies nationwide receive this recognition! We support our teams, candidates, and clients with strong operational excellence and state-of-the-art industry software platforms."
Location/Region: Ontario, California
Salary : $20 - $25