What are the responsibilities and job description for the Key Holder/Ice Cream Scooper position at Kilwins Orange Beach at Portside?
We are seeking energetic self-starters who love customer service environments. We are an ice cream and chocolates shop located at the new Portside at The Wharf.
Key Responsibilities
- Opening/Closing: Count tills, get store ready for operations, and ensure all procedures are complete for opening and closing
- Leadership Support: Acting as Manager on Duty (MOD), assisting with store operations.
- Customer Service: Assisting customers, handling complaints, and ensuring a positive shopping experience.
- Store Operations: Restocking merchandise, maintaining visual standards, handling cash/registers, and overseeing cleanliness.
- Communication: Reporting issues to management and relaying company objectives to the team.
Key Skills & Qualifications
- Experience: Previous retail or relevant experience.
- Soft Skills: Strong leadership, problem-solving, communication, integrity, and customer focus.
- Traits: Trustworthy, detail-oriented, adaptable, punctual, and dependable.
- Availability: Flexibility for nights, weekends, and holidays
Individual must be comfortable with working a shift solo.
Pay: $13.00 - $15.00 per hour
Work Location: In person
Salary : $13 - $15