What are the responsibilities and job description for the Office Associate position at Kilby Lake Campground?
Job Overview
We are looking for a friendly, organized, and customer-focused Campground Office Associate to join our team and help ensure a smooth and enjoyable experience for our guests.
Responsibilities:
- Greet and assist guests with check-ins, check-outs, and reservations
- Answer phone calls and respond to emails regarding bookings and general inquiries
- Process payments, issue receipts, and handle cash/credit transactions
- Maintain accurate records of reservations and guest information
- Assist with retail sales in the camp store
- Provide guests with information about the campground, local attractions, and activities
- Handle customer concerns and escalate issues when necessary
- Support campground staff with other duties as needed
Qualifications:
- Prior customer service or office experience preferred
- Basic computer skills and experience with reservation systems (or willingness to learn)
- Strong communication and organizational skills
- Friendly, professional, and helpful attitude
- Ability to handle busy periods and multitask effectively
- Willingness to work flexible hours, including weekends and holidays
Perks & Benefits:
- Fun and relaxed work environment
- Flexible scheduling
- Opportunities for growth and seasonal rehire
- Discounts on camping and store items
Students, recent graduates, and retirees are encouraged to apply.
If you love working with people and enjoy the outdoors, we’d love to hear from you!
Job Types: Part-time, Temporary
Pay: $13.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $13 - $16