What are the responsibilities and job description for the Intake Coordinator position at KidzThrive ABA?
Intake/Authorizations Coordinator
KidzThrive ABA – Howell NJ
Annual pay rate - $45,000 - $55,000 annually
KidzThrive ABA:
KidzThrive ABA is committed to providing high-quality Applied Behavior Analysis (ABA) therapy to children with autism and related developmental challenges. Our mission is to empower children and families through evidence-based practices, compassionate care, and individualized support. We are seeking a passionate and motivated Intake/Authorizations Coordinator to join our team and help us complete a high volume of new client intakes.
Intake/Authorizations Coordinator Job Overview:
The ABA Intake and Authorizations Coordinator plays a crucial role in managing the intake process for new clients seeking ABA services. This position serves as the primary contact for referrals, ensuring clients meet service eligibility and have a smooth onboarding experience. The role emphasizes customer service, effective communication, and multitasking to support the overall success of the team and the organization's mission to assist individuals with autism spectrum disorder.
Intake/Authorizations Coordinator Key Responsibilities:
Responsibilities:
Answering phone calls from families as well as handling new referrals received from our referral sources
Checking insurance eligibility
- Submitting and tracking insurance authorizations
- Collaborating with other team members such as the Client Care Coordinator and Recruiter, to ensure that staffing and session coordination are a seamless process
- Handling any/all clients issues with sensitivity and adhering to all HIPAA requirements
- Collecting and Submitting Documents from families to the insurance company
- Maintain contact with families throughout the entire intake process
Intake/Authorizations Coordinator Requirements:
- High school diploma or equivalent; additional education or certification in customer service-related field is a plus.
- Proven experience in customer service or client facing role.
Excellent communication skills, both verbal and written.
Strong interpersonal skills and ability to build rapport with clients and team members.
- Experienced in insurance authorizations
- Experience in the ABA field is a plus
- Experience with the use of Central Reach and is a plus
This position offers opportunities for professional growth, competitive compensation, and a dynamic work environment. If you have a passion for customer service, data analysis, and account management, we encourage you to apply for this exciting opportunity as a Intake/Authorizations Coordinator at KidzThrive ABA.
Job Type: Full Time
Annual Pay Rate: $45,000-$55,000
Location: In-person, Howell NJ
Salary : $45,000 - $55,000