What are the responsibilities and job description for the Onsite Security (Day Shifts) position at KidZania USA?
JOB DESCRIPTION – SECURITY TEAM MEMBER
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Title: Security Team Member (Level II)
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Department: Security
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FLSA Status: Hourly, Non-exempt
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Employment Type: Part-time
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Reports to: Sr. Team Lead
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Starting Pay: $13
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Schedule: Monday-Sunday 10:00 am – 7:30 pm
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Overview
KidZania is looking for you to join our team! What is KidZania? KidZania is a dynamic city built to inspire, educate, and empower kids, including toddlers to teens, through immersive learning experiences!
KidZania is seeking unarmed Security Officers (Level II) to join our in-house protection department. This is a uniformed position providing security and loss prevention services in a 100,000 sq ft kids’ activity facility based out of Stonebriar Mall in Frisco, TX. This is a fast-paced work environment and is best suited for individuals with good people skills, who can react quickly and use excellent judgement, especially with large groups and children.
Our Security Team is responsible for:
- Securing premises and safeguarding personnel by patrolling property; monitoring surveillance equipment; inspecting access points; permitting entry.
- Ensure the security, safety, and well-being of all personnel, guests, and the premises.
- Adhere to all company service and operating standards.
- Respond to emergencies to provide necessary assistance to employees and guests.
- This Level II Security position will have authority to verbally detain, escort off premises, and confiscate weapons. Does not carry weapons.
- There may be other tasks and projects that can be assigned based on operational needs.
All personnel are scheduled during the daytime and within mall operating hours, and all work is performed indoors. There is no overnight shift. On the Job Training is provided!
Responsibilities
- Deliver warm and welcoming guest experiences with outstanding customer service.
- Ensure a safe and accommodating atmosphere for children and families.
- Show positivity, teamwork, patience, and care.
- Be punctual and reliable.
- Communicate effectively with teammates, management, parents, teachers, and chaperones.
- Maintain professionalism and uphold KidZania’s values in daily work.
Schedule
- Schedule Options: Monday - Friday 10:00 am–7:30 pm; OR Weekends: Friday-Sunday 10:00 am–7:30 pm.
- Part-time: 25-35 hours per week; or minimum 3 days per week
- Hours may vary based on group bookings, private events, holidays, and business needs.
- Option to pick up additional hours up to 40hrs per week
Pay & Benefits
- On the job training.
- Starting at $13/hour, with growth opportunities based on performance.
- Flexible schedule - Weekdays seasonal through August; Weekends all year-round
- Paid time off (40 hours per year)
- Creative, exciting environment
- Internal growth opportunities
- Park passes & employee discounts
Physical Requirements
- Stand for long periods, walk throughout the facility.
- Regularly kneel, squat, crawl, climb, and lift/carry up to 20 lbs.
- Work in loud, crowded spaces with frequent interaction.
- Speak clearly and project voice throughout the day.
- Memorize and recite information consistently.
Eligibility
- Minimum age: 18 years.
- Background check required for employees 18 .
- Employment offers are contingent on successful completion of these requirements.
✨ Want to work in a fun-filled environment focused on excitement, education, and entertainment? Join the KidZania team!
KidZania USA provides equal employment opportunities to all team members and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information or sexual orientation in accordance with applicable federal, state and local laws.
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