Club General Manager

About the Opportunity

Are you a high-energy leader with a passion for sales, youth development, and building something meaningful? KidsUnited Ann Arbor is looking for a Club General Manager who is ready to take ownership of a growing boutique soccer club and make a real impact in the community. This is a sales-focused leadership role ideal for someone with proven membership sales experience, strong leadership skills, and a passion for delivering exceptional experiences.

KidsUnited is the leading brand in early childhood development through soccer, serving children aged 1.5 to 9 years old. As Club General Manager, you will be the face of our Ann Arbor location — responsible for growing our membership and delivering an exceptional experience for every family that walks through our doors.

This is a hands-on leadership role for someone who thrives in a fast-paced environment, loves working with children and families, and is driven by results. As we continue to grow and add new locations, there is real room for career advancement for the right person.

What You’ll Do

Drive Membership Growth

• Lead all membership sales activity, including trial bookings, lead follow-up, and converting prospective families into members. Position will be heavily sales focused.
• Create and execute monthly strategies to grow and retain membership.
• Analyze performance metrics and optimize conversion rates and retention while consistently hitting Key Performance Indicators (KPIs).
• Build relationships with local businesses, schools, and community organizations to drive brand awareness.
• Oversee local social media marketing efforts.

Deliver an Exceptional Member Experience

• Be the face of the club — warm, engaging, and present for both families and staff.
• Address parent concerns and feedback promptly and professionally.
• Maintain a clean, safe, and welcoming facility at all times.

Run Day-to-Day Operations

• Oversee daily club operations, including opening and closing procedures.
• Keep accurate, detailed and timely records within the KidsUnited CRM software.
• Manage staff schedules and ensure accurate and timely tracking of staff hours.
•  Recruit, manage and continuously coach a team of highly motivated and energized staff. This includes sales associates and coaches.
• Set clear performance expectations and hold the team accountable for results. 
• Foster a culture of service, excellence, and enthusiasm. 
• Ensure classes are performed optimally with an energetic and engaging atmosphere.
• Maintain compliance with all KidsUnited processes and standards.
• Communicate proactively with ownership and KidsUnited corporate.

What We’re Looking For

Must Have:

• Strong sales experience with a proven ability to engage families and drive revenue.
• Prior management or supervisory experience with a team.
• Genuine passion for working with young children and families.
• High energy, hands-on approach with strong problem-solving skills.
• Outgoing, positive personality — you set the tone for everyone around you.
• Strong communication and organizational skills.
• Ability to work evenings and weekends, in addition to weekday hours.

Nice to Have:

• Experience in a fitness club, boutique studio, or membership-based business. 
• Soccer background — personal or professional experience with the sport.
• Coaching or early childhood education experience, especially with ages 1.5–9.
• Basic understanding of digital marketing tools and social media platforms and experience assisting in the planning and execution of marketing campaigns across multiple channels.

Why KidsUnited 

• Competitive base salary of $45,000 to $50,000, dependent upon experience.
• Performance-based bonus structure with total compensation potential of $70,000.
• A meaningful role where you genuinely impact the lives of children and families every day.
• A supportive ownership team invested in your success and development.
• Room for career growth as we continue to open additional KidsUnited locations.