What are the responsibilities and job description for the Studio General Manager (Club Pilates) position at NGV Enterprises LLC?
We're looking for a dynamic, motivated Studio General Manager to join our team in Ann Arbor! If you're looking for a fast paced, fun work environment where you get to meet new people everyday and hard work is rewarded, apply now. This position is hybrid and will be based in Ann Arbor, MI.
Position: The Studio General Manager will oversee membership growth and retention initiatives at 2 studios in Ann Arbor while working directly with the District Manager and two small sales teams.
Requirements:
- 2 years of fitness sales or relevant sales experience preferred
- Confident in generating personal sales and supervising Sales Reps
- Ability to manage and drive multiple revenue streams including memberships and retail
- Previous management or supervisory experience preferred
- Must have excellent communication and strong interpersonal skills in person and over the phone
- Must be solution-based and results oriented, competitive spirit
- Ability to recognize areas of improvement and make changes using good judgement
- An affinity and passion for fitness
- Solid writing and grammar skills
- Highly organized, proficient in data management, ability to prioritize and meet deadlines
- Professional, punctual, reliable and neat and organized
- Trustworthy and ability to handle confidential information
- Ability to work harmoniously with co-workers, clients and the general public
- Proficiency with computers and Studio software
*This is a full-time position. Candidate must be able to work a flexible schedule with nights and weekend availability.
Responsibilities:
- Lead generation including Grass Roots Marketing and networking
- Implement sales process to schedule prospects into introductory classes
- Membership and retail sales
- Supervise Sales Associates
- Recruit, onboard, and develop an exceptional sales and front desk team as needed
- Deliver regular sales training, coaching, and role-play sessions
- Motivate the team to exceed targets with a clear path to commissions and incentives
- Independently make decisions related to high level customer service
- Maintain cleanliness and organization of the studio
- Enforce studio policies and procedures
- Strategically manage marketing campaigns to generate leads for the studio
- Any other duties as assigned
Compensation & Perks:
- Base hourly rate, participation in revenue sharing, and monthly sales bonus opportunities
- Flexible, hybrid work schedule
- Complimentary Fitness Membership
- Employee Retail Discounts
We look forward to hearing from you. Apply today!
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.