Overnight Program Implementation Manager

Overnight Program Implementation Manager

PURPOSE OF POSITION

This is a supervisory position. Program Implementation Manager is responsible for the implementation of KidsTLC philosophy of care and the KidsTLC Constitution. The Program Implementation Manager will provide leadership, oversight, structure, and direction to the PRTF program, ensuring all applicable regulations, standards, programs, and philosophy of care are adhered to. In tandem with Unit teams, the Program Implementation Manager will supervise and direct high-quality teams of care facilitators. The Program Implementation Manager works as part of a team with Clinical/Program Directors and multi-disciplinary teams to provide quality programs based on KidsTLC philosophy of Care.

This is an EOE position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

Direct supervision of Care Facilitator positions. Provides floor supervision and coaching.

Trains and provides ongoing professional development of Care Facilitators.

Assist in coordination of continuity of care between clinical services and residential service functions with the agency and with external agency partners.

Ensures compliance with all COA standards and ensures continuous quality improvement.

Assist the Clinical Program Directors in the direction of the PRTF.

Responsible for assisting the other Program Implementation Managers in scheduling and fulfilling the unit needs.

In cooperation with the scheduling Program Implementation Manager, they are responsible for filling the shifts on the residential units that become vacant due to employee turnover, PTO, call-offs, or sick days.

Assist the Care Facilitators in their daily paperwork (ESPIs, progress notes, contact logs for phone calls and IRs).

Collaboration with unit Clinical team members to develop, communicate, and implement therapeutic milieu supports.

SUPERVISORY RESPONSIBILITIES

This position directly supervises assigned Care Facilitator positions.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE/p>

Bachelors Degree preferred or 60 college credit hours in social work, psychology, or a related mental health field from an accredited college is preferred.

Must be at least 21 years of age with a valid drivers license and satisfactory driving record.

People management experience preferred.

Excellent verbal & written communication skills.

Able to adapt & be flexible.

Able to work independently & collaboratively with team members.

Excellent interpersonal skills and the ability to establish trust, confidence, and mutual respect.

The employee must have the ability to respond to crisis and conflict with confidence and professionalism.

Must be proficient in Microsoft Office applications and other web/cloud-based software.

LANGUAGE ABILITY

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

COGNITIVE DEMANDS

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of industry specific software, industry specific systems and other web-based software programs, Microsoft Office including Outlook, Word, and Excel.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodat