What are the responsibilities and job description for the Part Time Front Desk position at KIDS FIRST Swim Schools?
Kids First Swim Schools – East York, PA
Are you friendly, outgoing, and love working with families? Kids First Swim Schools is looking for a dependable, enthusiastic Front Desk Team Member to join our team! We’re looking for someone who enjoys creating a welcoming environment, staying organized, and helping our swim school run smoothly.
Must be 18 years or older to apply.
Responsibilities
- Greet every family and visitor with a friendly, welcoming attitude.
- Assist families with swim lesson registration, scheduling, and account questions.
- Give tours of our facility to new and prospective families.
- Answer phone calls, respond to emails, and communicate with parents professionally.
- Promote our swim lessons, special events, birthday parties, summer camps, and other programs.
- Assist with check-ins, payments, and general administrative tasks.
- Keep the front desk and lobby clean, organized, and presentable.
- Work closely with swim instructors and management to ensure a positive experience for every family.
- Follow school policies and procedures while providing excellent customer service.
Qualifications
- Must be 18 years or older.
- Friendly, professional, and comfortable communicating with children and adults.
- Strong customer service and communication skills.
- Reliable, punctual, and able to multitask in a fast-paced environment.
- Organized, detail-oriented, and comfortable using computers.
- Willing to learn our registration system and school procedures.
- Able to work independently and as part of a team.
- Previous customer service or front desk experience is a plus, but not required.
Schedule & Availability
- Part-time position with approximately 8–20 hours per week, depending on availability and business needs.
- Availability for weekday afternoons/evenings and weekends is preferred.
- Reliable attendance and flexibility are important.
Why Join Kids First?
At Kids First Swim Schools, we help children build confidence and learn essential water safety skills in a fun, supportive environment. You’ll be part of a team that makes a difference in the lives of local families while gaining valuable customer service and administrative experience.
Interested in joining our team?
We’d love to hear from you! Apply today to become part of the Kids First Swim Schools family in East York, PA.
Pay: $15.00 - $18.00 per hour
Work Location: In person
Salary : $15 - $18