What are the responsibilities and job description for the Intake and Scheduling Coordinator position at Kids First Services?
Position: Intake and Scheduling Coordinator
Location: Bronx, NY
Salary: $22–26 per hour
Work Arrangement: 5 days in-office
Company Overview
At Care First, we provide high-quality, client-centered services for individuals in need. Our mission is to make a meaningful difference in the lives of families through compassionate care, innovation, and teamwork.
Our core values—integrity, collaboration, and continual improvement—guide everything we do. If you are passionate about helping others and eager to grow with a purpose-driven organization, we’d love to hear from you.
Position Summary
The Intake and Scheduling Coordinator plays a key role in ensuring a seamless experience for our clients—from the first referral to ongoing service coordination. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
Conduct client intake and assess social and healthcare-related needs.
Assist clients with applications for government programs such as Medicaid, SNAP, housing assistance, and other benefits.
Connect clients with appropriate community resources and service providers.
Track referrals and follow up to ensure services are received.
Maintain accurate documentation and case notes in internal systems.
Communicate with government agencies, healthcare providers, and community organizations to coordinate services.
Provide ongoing support and guidance to clients throughout the service process.
Ensure compliance with program requirements and organizational policies.
Requirements
- Proficiency in GSuite, DocuSign, and scheduling tools
- Excellent communication and organizational skills
- Strong problem-solving abilities and attention to detail
- Professionalism, adaptability, and a “can-do” attitude
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- 2 Weeks of PTO plus 5 sick days annually.
- Career growth opportunities within a growing organization.
Salary : $22 - $26