What are the responsibilities and job description for the Host/To Go position at Kickback Jack's & Creek Stone?
Host
JOB SUMMARY: Serves as the first and last point of contact with guests, managing the flow of the restaurant while creating a welcoming environment.
KEY RESPONSIBILITIES:
- Greet guests with enthusiasm.
- Manage waitlist and seating chart efficiently
- Communicate wait times clearly.
- Answer phones and assist with to-go orders.
To Specialist
JOB SUMMARY: Handles all aspects of to-go and curbside orders, ensuring orders are accurate, well-packaged, and delivered to guests with care.
KEY RESPONSIBILITIES:
- Take and confirm phone, online, and third party (Door Dash, Uber Eats, etc.) orders.
- Package food neatly and accurately following all packaging standards
- Manage curbside and front-of-house pickup.
- Handle cash and card payment transactions accurately and thank guests.