What are the responsibilities and job description for the Technical Architect (Professional Services) position at Kibo Commerce Career Center?
ABOUT THIS ROLE
As a Technical Architect at Kibo, you will be responsible for leading the design and implementation of our ecommerce/OMS platform in conjunction with the technical architecture of our clients' systems and software. You will work closely with the development team, external stakeholders, and other cross-functional teams to ensure that the architecture is aligned with the business goals and strategic direction of the organization.
ABOUT KIBO
KIBO is a composable digital commerce platform for B2C, D2C, and B2B organizations who want to simplify the complexity in their businesses and deliver modern customer experiences. KIBO is the only modular, modern commerce platform that supports experiences spanning B2B and B2C Commerce, Order Management, and Subscriptions. Companies like Ace Hardware, Zwilling, Jelly Belly, Nivel, and Honey Birdette trust KIBO to bring simplicity and sophistication to commerce operations and deliver experiences that drive value.
KIBO's cutting-edge solution is MACH Alliance Certified and has been recognized by Forrester, Gartner, IDC, Internet Retailer, and TrustRadius. KIBO has been named a leader in The Forrester Wave™: Order Management Systems, Q1 2025 and in the IDC MarketScape report “Worldwide Enterprise Headless Digital Commerce Applications 2024 Vendor Assessment”.
By joining Kibo, you will be part of a team of Kibonauts all over the world in a remote-friendly environment. Whether your job is to build, sell, or support Kibo’s commerce solutions, we tackle challenges together with the approach of trust, growth mindset, and customer obsession. If you’re seeking a unique challenge with amazing growth potential, then come work with us!
WHAT YOU’LL DO
- Lead thorough design, development, and configuration endeavors for Commerce/ Retail (eCommerce and Order Management) applications
- Collaborate, design, and development Kibo solutions that align project requirements and client business objectives
- Develop code elements as needed to support Kibo Principles and/or assist with proof of concept to Project delivery teams
- Lead technical and business discussions internally and externally to provide guidance and support to cross-functional teams throughout project lifecycle
- Counsel Project Management teams in project planning, milestones, go-live/solution rollouts, and risk identification/mitigation to ensure deliverables are high quality and timely
- Guide internal and external stakeholders through Commerce implementation and upgrade projects
- Evaluate new technologies and trends and make recommendations to guide customers and project teams through Commerce/Retail projects and implementations
- Develop and maintain best practices documentation and reusable frameworks to expedite project execution
- Troubleshoot and resolve complex functional, deployment, or systemic issues with enterprise software applications and custom solutions
- Support UAT, QA and Performance testing initiatives to meet functional and non-functional requirements