What are the responsibilities and job description for the Downstream Marketing Manager position at Ki Mobility?
Job Summary
The Downstream Marketing Manager will own go-to-market execution and lifestyle programs that drive demand, adoption, revenue, and retention across the Etac North America Mobility product portfolio. This is a hands-on, individual contributor role for a self-starter who writes messaging, builds campaigns, executes programs, and measures ROI. This role will work cross-functionally with Sales, Marketing, and Product Management leadership.
Essential Functions: Job Responsibilities
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
The Downstream Marketing Manager will own go-to-market execution and lifestyle programs that drive demand, adoption, revenue, and retention across the Etac North America Mobility product portfolio. This is a hands-on, individual contributor role for a self-starter who writes messaging, builds campaigns, executes programs, and measures ROI. This role will work cross-functionally with Sales, Marketing, and Product Management leadership.
Essential Functions: Job Responsibilities
- Build and own downstream marketing plans for assigned products: positioning, messaging, value props, buyer personas, and competitive differentiation.
- Create high-quality content and assets: product one-pagers, sales decks, case studies, datasheets, email nurture sequences, website copy, and battlecards.
- Plan, launch, and manage demand and conversion programs (digital, email, events/webinars, partner enablement, etc.) end-to-end; directly execute campaigns and continuously optimize performance.
- Partner tightly with Sales to develop enablement materials, playbooks, pricing support, positioning strategy, etc.
- Measure program performance, attribute downstream influence to revenue, and report ROI: pipeline influenced, conversion rates, CAC, ARR/expansion, retention impact.
- Own vendor/agency relationships as needed and manage modest budgets with strong ROI focus.
- Gather voice-of-customer and market/competitive insights (win/loss, customer interviews) and translate into prioritization and messaging updates in coordination with the product management team.
- Be willing to execute tactical work (copywriting, campaign builds, analytics, coordination) as part of a small marketing team.
- Support the development and execution of post-sale lifecycle programs in partnership with Marketing and Product Management, including onboarding messaging, upsell and cross-sell campaigns, and retention and advocacy initiatives.
- Collaborate regularly with Sales Leadership, President, and the Marketing Manager to ensure alignment and effective execution of strategies.
- Maintain a safe, neat and orderly work environment.
- Performs all duties in a manner that follows, demonstrates, and promotes Company’s values.
- Report to work as scheduled, on time, and able to work entire work schedule.
- Perform additional duties as assigned.
- Hands-on execution skills with the ability to produce content, build campaigns, and run analytics with minimal reliance on others.
- Self-starter with a strong sense of ownership, capable of driving initiatives forward and executing independently.
- Cross-functional collaborator: builds trust with Sales and leadership quickly.
- Data-driven decision maker: prioritizes work by ROI and moves fast on learnings.
- Clear communicator and storyteller, translates technical product features into customer value.
- Organized executor: manages multiple launches and campaigns with limited resources.
- Comfortable working in a small team and influencing senior stakeholders (Sales leaders, Marketing Director, President).
- Familiarity with marketing and sales tools - MAP like HubSpot, enterprise SEO like BrightEdge.
- Excellent written and verbal communication and professionalism skills.
- Strong project management skills with the ability to prioritize, multi-task, and manage time effectively.
- Strong presenter and comfortable leading small teams through campaign development, execution and training.
- Possess a continuous improvement mindset with the ability to solve problems and suggest solutions.
- Ability to work effectively both independently and within a cross-functional team environment.
- Ability to be highly adaptable and responsive to changing business needs.
- Ability to observe and identify details.
- Ability to effectively communicate and perceive information.
- Ability to work extended hours as scheduled, including weekends.
- Frequent sitting, wrist manipulation, walking, and standing.
- Frequent sedentary work with lifting up to 10 pounds.
- Occasional medium work with lifting up to 50 pounds.
- Manual dexterity to type and operate office equipment frequently.
- Must be able to complete all physical requirements to perform the essential functions.
- Bachelor’s degree in Marketing, Business Administration, or related degree.
- Required:
- 4-7 years of experience in B2B downstream, product, or growth marketing; medical device experience with CRT domain strongly preferred.
- Proven track record of creating buyer-focused messaging and sales enablement that drives measurable pipeline or revenue.
- Strong ROI orientation: experience measuring program impact and optimizing for cost-per-lead, conversion, and revenue contribution.
- Preferred:
- Experience working at smaller or high-growth companies where roles are broad and hands-on execution is required.
- Background in complex rehab technology (CRT) or adjacent industries with similar buyer profiles.
- Basic SQL or analytics tool experience and comfort with A/B testing.
- This position is a remote/hybrid role requiring a Telecommuting Agreement.
- May include occasional onsite attendance in a temperature-controlled office and manufacturing environment.
- Occasional travel for customer or partner meetings as needed. Initial travel estimated at 30-50% over the first 90 days for sector and customer exposure.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.