What are the responsibilities and job description for the Law Firm Intake Specialist position at Khan Law Firm?
Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!Compensation:$40,000 - $60,000 per yearResponsibilities:Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseloadOrganize paperwork and perform data entry in our case management system to streamline new client onboarding and current client filesEvaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heardPerform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiencyConduct intake and sign up new clientsSet up their files in the case management systemComplete initial tasksPrepare files for case managersMust be willing to work after hours and weekends occasionallyQualifications:Previous customer service or sales experience preferredFull familiarity with the Microsoft Office suite, with advanced Excel proficiencyPrevious experience with CRM and case management software desiredPossesses outstanding communication skills and sense of empathyFirm knowledge of spreadsheet and data management, as well as computer skillsAbout CompanyKhan Law Firm is a dynamic personal injury law firm with a focus on clients. We are passionate about clients' well-being and getting them the maximum compensation they deserve.Utilizing diverse talents and a deep-seated drive to succeed, Khan Law Firm consistently delivers on our greatest commitment—achieving the absolute best results for clients. Our firm provides a great work environment - supportive, collaborative, and friendly. We believe in a team approach to best serve clients, and our team members are the firm's biggest asset. We are also very active in giving back to the communities we serve through office-wide participation in community engagement.
Salary : $40,000 - $60,000