Marketing Operations Manager II

Responsibilities

A client with Kforce is seeking a Marketing Operations Manager II to join their team in Charlotte, NC. Summary: We are looking for a Marketing Operations Manager to own the end-to-end procurement and campaign operations for Paid Marketing initiatives. In this role, you will lead procurement lifecycle management (PR/PO generation, Coupa workflows, invoice reconciliation), govern legal review prioritization, manage creative backlog tracking across key lines of business (e.g., Paid, Insurance, Home, Personal Loans), and facilitate cross-functional rituals. This role requires a meticulous individual with strong marketing operations experience, deep proficiency in modern workflow platforms (Airtable, Jira, Workfront, Coupa), and a drive for process automation. Responsibilities: Procurement & Financial Operations:

• End-to-End Procurement Execution: Own Purchase Requisition (PR) and Purchase Order (PO) submissions via Coupa, review monthly invoices, and reconcile monthly marketing expenditures in Airtable
• Fiscal Planning & System Transitions: Manage annual procurement submissions (AOP planning)
• Vendor & Approval Facilitation: Collaborate directly with Procurement and Paid Marketing stakeholders to finalize insertion orders (IOs), track media spend, and streamline approvals via Slack and procurement tools
• Discrepancy Resolution: Resolve billing, invoice, and PO discrepancies between vendors, procurement, FP&A, and marketing teams
• Creative Backlog & Campaign Operations: Creative Backlog Management: Maintain and update creative backlogs, ensuring stakeholders meet objectives and timelines
• Workflow Communication & Tracking: Facilitate bi-weekly creative backlog review calls and post-meeting follow-ups to increase collaboration and improve visibility into cross-team dependencies
  
  

Requirements

• Bachelor's degree in Business Administration, Supply Chain Management, Marketing, or a related field
• 3 years in a Marketing Operations, Marketing Program Management, or Procurement role (preferably supporting Paid Media or Marketing operations)
• Exceptional organizational skills with a proven track record of managing multi-channel project pipelines, meeting tight deadlines, and maintaining financial accuracy
• Hands-on experience with procurement platforms (Coupa or similar) and project/workflow tools (Airtable, Workfront, Jira, Slack or similar)
• Excellent written and verbal communication skills; Comfortable facilitating multi-departmental alignment calls with Legal, FP&A, Strategy, and Creative Ops
• Proactive approach to identifying operational bottlenecks and implementing AI-assisted or automated solutions
• Experience tracking rapid changes for multiple projects across multiple teams
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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