What are the responsibilities and job description for the IT Business Relationship Manager position at Kforce Inc?
Responsibilities
Kforce has a client that is seeking an IT Business Relationship Manager in Fort Worth, TX. Roles and Responsibilities: IT Operations & Platform Support:
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking an IT Business Relationship Manager in Fort Worth, TX. Roles and Responsibilities: IT Operations & Platform Support:
- Support day-to-day IT operations for Oracle Cloud ERP and local applications by monitoring system health, validating data flows, and ensuring stable business and IT operations for ERP and local application day to day IT operations for ERP and local applications by monitoring system health, validating data flows, and ensuring stable business operations
- Collaborate with local/global IT teams and vendors to translate operational issues or business needs into actionable requirements and coordinated support activities
- Serve as the business-facing contact for functional issues, enhancement requests, and process inquiries
- Monitor system performance metrics, identify patterns or risks, and escalate technical issues to appropriate IT teams with clear business context
- Ensure business processes and system usage remain aligned with global standards, security guidelines, and compliance requirements
- Coordinate incident resolution by gathering requirements, replicating issues, and communicating business impact to technical teams for timely resolution
- Participate in Major Incident activities by supporting triage, documenting user impacts, and coordinating communication across stakeholders
- Support root cause analysis (RCA) by gathering functional data, documenting findings, and helping define corrective and preventive actions
- Contribute to defining monitoring requirements, controls, and functional checkpoints that improve system stability and user experience
- Ensure service requests, access requests, and operational tasks follow standardized documentation and approval processes
- Perform as an IT partner for Supply Chain, Operations, and Finance, helping clarify business needs
- To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
- Relevant education and/or training will be considered a plus
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Salary : $60 - $79