What are the responsibilities and job description for the Customer Service position at KFC and Careers?
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
The responsibilities of the team member will include:
Requirements
The ideal candidates must want to have fun serving great food to our customers!
We offer the following:
- A commitment to promote from within
- Training and mentorship programs
- Tuition reimbursement and scholarship opportunities
- Reward and recognition culture
- Competitive Pay
- Flexible schedules- day, night and evening shifts
- Free meal each shift
- Eligibility to accrue paid vacation time
- Career advancement and professional development opportunities
- Medical benefits
- Health and Wellness programs
- 401K plan with 6% match
- PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
- KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
- Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
- Preparation of products.
- Maintaining quality of product.
- Monitoring all service equipment.
- Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
- Must be at least 16 years of age
- Accessibility to dependable and reliable transportation
- Excellent communication skills, management/leadership and organizational skills.
- Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
- Attendance and Punctuality a must
- Operating of cash register as needed and making change for other cashiers.
- Basic Math skills
- Complete training certification
- Enthusiasm and willingness to learn
- Team player
- Commitment to customer satisfaction
- Strong work ethic