Billing Director

We are seeking an experienced and strategic finance leader to oversee billing operations and drive accuracy, efficiency, and service excellence across the organization. This role is responsible for building strong billing processes, partnering with cross-functional teams, and ensuring timely and compliant revenue operations. The ideal candidate brings a combination of operational leadership, analytical strength, and a customer-focused mindset.

• Lead day-to-day billing operations to ensure accurate, timely, and compliant invoice processing.
• Develop, implement, and improve billing policies, procedures, and controls.
• Oversee billing staff, including hiring support, training, coaching, performance management, and professional development.
• Partner with finance, accounting, sales, operations, and customer service teams to resolve billing issues and improve workflow.
• Monitor key billing metrics, identify trends, and provide regular reporting and insights to leadership.
• Ensure proper application of pricing, contract terms, discounts, credits, and adjustments.
• Support month-end and year-end close activities related to billing and revenue recognition.
• Maintain strong internal controls and support audit, compliance, and documentation requirements.
• Lead process improvement initiatives to increase efficiency, reduce errors, and enhance the customer experience.
• Serve as a point of escalation for complex billing inquiries and resolution efforts.

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent experience.
• Extensive experience in billing, accounts receivable, revenue operations, or related financial operations.
• Proven leadership experience managing teams and cross-functional initiatives.
• Strong understanding of billing processes, invoicing systems, and financial controls.
• Excellent analytical, organizational, and problem-solving skills.
• Ability to communicate clearly and professionally with internal teams and external stakeholders.
• Experience with ERP, billing, or accounting systems preferred.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and commitment to accuracy and customer service.

• Experience improving billing workflows through automation or systems enhancements.
• Knowledge of revenue recognition principles and compliance requirements.
• Ability to influence across teams and drive change through collaboration.
• Strong leadership presence with a solutions-oriented approach.

• A collaborative environment where your expertise can make a meaningful impact.
• Opportunities to lead process improvements and shape billing strategy.
• Competitive compensation and benefits, based on experience and location.
• Professional growth within a dynamic and supportive organization.

We are committed to creating an inclusive workplace where all team members can contribute, grow, and succeed. If you are a results-driven leader who values accuracy, teamwork, and operational excellence, we encourage you to apply.