What are the responsibilities and job description for the Truck Dispatcher position at Keystone Clearwater Solutions?
Description
We are seeking a highly organized and service-oriented Truck Dispatcher to join our team. In this role, you will be responsible for coordinating all truck and driver activity, managing routes, communicating with drivers and customers, and using routing software to drive efficiency across our operations. This is a fast-paced role that requires flexibility, strong communication skills, and the ability to manage multiple tasks with changing priorities.
Please note, this role will work a schedule from SUNDAY to WEDNESDAY each week at our Mansfield, PA yard location.
Responsibilities
- Monitor and track truck movements via GPS; update systems as needed
- Build and distribute daily dispatch schedules and assign trucks accordingly
- Communicate daily with drivers and customers to ensure expectations are met
- Report issues including speeding violations, spills, breakdowns, and customer service failures
- Track driver hours, flag shortfalls, and support compliance with DOT regulations
- Forecast truck allocations weekly and communicate with the hauling group
- Ensure timely and clear communication via phone, text, email, and in-person
- Maintain all safety policies and procedures and promote a safety-first culture
- Support additional dispatch and administrative duties as needed
- Schedule: SUNDAY to WEDNESDAY
Requirements
- High school diploma or GED required
- Prior experience in customer service and dispatching preferred
- Strong command of English, both written and verbal
- Excellent phone communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Experience with routing software or GPS tracking systems a plus
- Flexibility to work weekends and holidays as needed
- Ability to adjust quickly to scheduling changes and operational demands
- Familiarity with oil and gas transportation or water hauling operations preferred
Benefits
- Paid Holidays
- Medical / Dental / Vision coverage
- Health savings account (HSA)
- Company Paid Life Insurance and Accidental & Dismemberment Insurance
- Voluntary Life Insurance
- 401k with a company match
- Paid Time Off
- Employee Assistance Program
- Professional Development Programs
- Employee Referral Programs
- Voluntary Benefits Offered
#INDHP
About Keystone Clearwater Solutions
Keystone Clearwater Solutions delivers engineered water and wastewater management services for the oil and gas, municipal, construction, and industrial sectors across the Eastern and Southern U.S. With expertise in water transfer, temporary pipelines, pumping, storage, and automation, Keystone provides reliable, environmentally responsible solutions that keep operations running safely and efficiently.
Built on the values of Safety, Integrity, Dedication, and Professionalism, Keystone is recognized for its people, quality service, and commitment to continuous improvement. With 24/7 operations and locations throughout Pennsylvania, Ohio, West Virginia, and Texas, Keystone offers meaningful career opportunities for individuals who want to make an impact in critical infrastructure and environmental stewardship.
EOE Statement
Keystone Clearwater Solutions is an Equal Opportunity Employer. Keystone Clearwater Solutions does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
EOE Statement
Keystone Clearwater Solutions is an Equal Opportunity Employer. Keystone Clearwater Solutions does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.