Weekend Support Staff

Key Point Health Services, Inc.

DUNDALK, MD

www.keypoint.org

Schedule: Saturday & Sunday: 2pm-10:30pm

Pay: $18.75hr

Type: Part-Time

SUMMARY OF RESPONSIBILITIES
• Support Staff is responsible for the comprehensive services 
offered through on-site and off-site programs. This includes case management, 
psycho education, crisis intervention, advocacy, and community liaison. 
• Timely and accurate completion of all documentation such as shift logs, incident reports, and service notes. 
• Medication monitoring and education to support self-dosing of medication.
• Teaching community skills including ADLs as needed in 
both individual and group settings.
• A Rehab Counselor will assist in the transportation of clients between 
residences, office, and community locations as needed. 
• Assist the Rehabilitation Counselors and other staff as 
needed.
• Maintaining their level of skill by completing the required 20 hours per year of training. In addition, each employee is expected to abide by all safety rules and regulations of the department and facility. 
• Support Staff is responsible for carrying out the mission, philosophy 
of care and policies of Key Point. They also perform other duties as needed to 
achieve program goals and objectives.
• May be responsible for scheduling client appointments as needed and coordinating with treatment team members.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. 
• Duties, responsibilities and activities may change at any time with or without notice.

SUPERVISION AND COORDINATION OF SERVICES
Support Staff reports directly to their immediate supervisor and/or 
the Program Director. Support Staff coordinates with other professionals 
within the agency as well as outside agencies to create an interdisciplinary team 
approach and other assigned duties. The employee abides by the ethics set forth by the 
agency and the profession as a whole. 

Education and Experience:
• High school diploma - no experience required

DESIRABLE MINIMUM QUALIFICATIONS
Knowledge, Skills, and Abilities:
• Support Staff should have either experience or education 
related to the population with whom they shall work. 
• The employee should have knowledge of the DSM and relevant symptoms of the 
most common diagnosis within the RRP programs. 
• Support Staff will be able to demonstrate proficiency in advocacy 
skills and case management skills.
• The employee demonstrates the ability to express themselves well through 
writing, interpersonal and oral communication skills. 
• They will demonstrate an understanding and sensitivity to serving culturally 
diverse and/or special needs population while maintaining patient confidentially.

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by 
an employee to successfully perform the essential functions of this job. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the 
essential functions.
While performing the duties of this job, the employee is regularly required to stand; 
walk; use hands to handle objects, tools, or controls; reach with hands and arms; and 
talk or hear. The employee frequently is required to sit, climb, ascend and descend 
stairs, balance, taste, and smell. The employee is occasionally required to stoop, kneel, 
crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and 
occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this 
job include close vision, distance vision, peripheral vision, depth perception, and the 
ability to adjust focus.

**Staff assigned to overnight shifts must remain awake, alert, and on site throughout their scheduled shift

WORK ENVIRONMENT
The RRP Support staff works in a combination of office and community settings, 
including individuals’ residences. The Support Staff will not be required to work in 
conditioning including uncomfortable levels of heat, cold, light, or noise. They will not 
be required to work in environment in which They feel uncomfortable or that the 
proposed environment is in any way detrimental to their health. The position may 
require repetitive use of computer, keyboard, and mouse.

TRAVEL
Support Staff is expected to travel locally between the office, client’s 
residences, and community settings. They are not expected to travel out of state but 
may be expected to travel overnight. (For AON support staff only)
It is the policy of Key Point Health Services Inc. to provide equal employment 
opportunity (EEO) to all persons regardless of age, color, national origin, citizenship 
status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, 
gender identity and/or expression, genetic information, marital status, status with 
regard to public assistance, veteran status, or any other characteristic protected by 
federal, state or local law

Salary : $19