What are the responsibilities and job description for the Call Center Representative | AEP In Partnership with Key Personnel | $18/hr. position at Key People Key Positions?
Customer Service Representative | AEP in Partnership with Key Personnel | $18.00/hr.
DIRECT HIRE | On-Site Roles
Performance will be evaluated after 6 months of employment to determine eligibility to transition to a work from home role.
Do you have a smile in your voice, a willingness to serve, and a positive attitude Are you interested in a full-time Customer Service career
AEP/Public Service Company of Oklahoma, in partnership with Key Personnel, is now accepting applications for the Customer Service Positions to handle calls from customers inquiring about their electric service, bills, power outages, etc. Oklahoma.
AEP is an award-winning Fortune 200 Company.
Customer Service Center Hours: 7am and 10pm, Monday – Friday and 7am-5:30pm on Saturday, overtime and call-out overtime.
Starting Pay Rate: $18/hr.
AEP is one of the “World’s Most Admired Companies” in operation for over 100 years, serving five million customers in 11 states.
In this role, you will be speaking with customers through inbound-only customer service calls, assisting them with questions regarding their service, bills, power outages, etc.
AEP provides an in-depth training process to help ensure you have the knowledge needed to be an expert with our customers!
Required Skills and Knowledge- Customer Service Representative / Customer Care Agent
You will be working collaboratively in a team atmosphere with a casual dress code – jeans allowed.
Pre-Employment Checks -Selected candidates must be able to successfully pass a pre-employment background check and drug testing.
Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran
#INDPR41
DIRECT HIRE | On-Site Roles
Performance will be evaluated after 6 months of employment to determine eligibility to transition to a work from home role.
Do you have a smile in your voice, a willingness to serve, and a positive attitude Are you interested in a full-time Customer Service career
AEP/Public Service Company of Oklahoma, in partnership with Key Personnel, is now accepting applications for the Customer Service Positions to handle calls from customers inquiring about their electric service, bills, power outages, etc. Oklahoma.
AEP is an award-winning Fortune 200 Company.
Customer Service Center Hours: 7am and 10pm, Monday – Friday and 7am-5:30pm on Saturday, overtime and call-out overtime.
Starting Pay Rate: $18/hr.
AEP is one of the “World’s Most Admired Companies” in operation for over 100 years, serving five million customers in 11 states.
In this role, you will be speaking with customers through inbound-only customer service calls, assisting them with questions regarding their service, bills, power outages, etc.
AEP provides an in-depth training process to help ensure you have the knowledge needed to be an expert with our customers!
Required Skills and Knowledge- Customer Service Representative / Customer Care Agent
- Have the ability to successfully complete pre-employment testing.
- Possess excellent communication and computer skills.
- Be available to work a schedule with variable start times within the Call Center hours above. This may include weekends.
- Occasionally work mandatory overtime, especially during outages; may fall outside of normal hours of operation.
- High school diploma or GED
- 2 years of experience working in complex customer service
- Starting Pay: $18/hour
You will be working collaboratively in a team atmosphere with a casual dress code – jeans allowed.
Pre-Employment Checks -Selected candidates must be able to successfully pass a pre-employment background check and drug testing.
Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran
#INDPR41
Salary : $18