What are the responsibilities and job description for the Lead Development & CRM Coordinator position at Kevins Wholesale LLC?
Lead Development & CRM Coordinator
Location: Scranton, PA | On-site | Full-Time
Kevins Worldwide – Promotional Product Distributor
Kevins Worldwide, a top-ranked promotional product distributor based in Scranton, PA, is looking for a proactive and detail-oriented individual to join our fast-paced Lead Development Team. As part of a growing division within a Top 100 branding partner, this role blends outbound prospecting with backend CRM and operations support.
If you're comfortable picking up the phone, managing data with precision, and playing a key role in both lead engagement and workflow execution—this may be the perfect fit for you.
What You’ll Do:
Lead Development
- Make outbound calls to cold and warm prospects to qualify sales opportunities
- Identify key decision-makers and uncover client needs
- Set appointments for Account Executives through targeted outreach
- Launch personalized campaigns using ZoomInfo, HubSpot, and templated emails
- Collaborate with the Lead Development Manager on strategic campaigns and initiatives
CRM & Operational Support
- Upload, tag, and route trade show leads using Captello, Excel, HubSpot, and Acumatica
- Monitor and respond to incoming leads from our website chat and HubSpot
- Ensure CRM data accuracy—no duplicates or incomplete entries
- Assign leads and notify the appropriate sales team members
- Run reports and export data from Acumatica and HubSpot as needed
What You Bring:
- 1 year experience in sales development, inside sales, or sales support
- Comfortable making outbound calls and qualifying leads
- Strong working knowledge of CRM tools, especially HubSpot
- Ability to learn systems like Acumatica quickly
- Highly organized with strong attention to detail
- Self-motivated and able to manage tasks independently
Bonus Points For:
- Experience with ZoomInfo or other prospecting tools
- Background handling trade show leads and follow-up campaigns
- Familiarity with the promotional products or branded apparel industry
Why Kevins Worldwide?
You’ll be part of a collaborative team inside a company known for innovation, creativity, and customer satisfaction in the promotional marketing space. This is a great opportunity to get in early on a growing team with room to grow and make an impact.
Salary : $40,000 - $45,000
