What are the responsibilities and job description for the Fire Dispatch Assistant - Shift position at Kern County?
Position Information
Shift information: 5% additional pay for evening shift work; 7.5% additional pay for night shift work. Applicants must be able and willing to work any shift of a 24-hour period and any 5 of 7 days.
Examination Schedule
Written Exam (Weight 100%) Will be conducted for the purpose of assessing the applicant's knowledge of basic principles and techniques of communications equipment and computer terminal operations; good customer service and/or public relations practices; proper telephone and radio technique and etiquette; basic geography of Kern County; basic computer systems, related technology and software, and other relevant topics.
Applicants must attain at least a 70% score on each phase of the examination process.
Minimum Qualifications
Ability to: communicate effectively over the telephone and radio; obtain information, determine priorities, and exercise good judgement in stressful situations; input data and utilize a computer aided dispatch system; spell correctly and write legibly; comprehend written and oral instructions; keep records, and work effectively with persons of varying socio-economic backgrounds in emergency and non-emergency situations and in challenging.
Full Job Description: Fire Dispatch Assistant
About Kern County
Kern County employees provide opportunities that are purposeful to our community. Every employee and every action contributes to the improvement and strengthening of our county.
To learn more about Kern County, click here or follow us:
Growth Mindset
We always encourage our employees to grow and develop. Kern County has a culture of innovation that allows employees to explore creative and more efficient ways to accomplish their work. We provide access to training and continued professional development in an effort to ensure that our employees have opportunities for career growth.
Additional Information
Admittance to the examination will require a valid government issued photograph identification. Applicants who are unable to present proper identification must make arrangements with the Human Resources Division prior to the test date.
A background check may be conducted for this classification.
Following an offer of employment, you may be required to submit to post offer medical and drug screening tests at County expense.
This examination will establish an eligible list from which immediate appointment(s) will be made at the Kern County Fire Department. Other permanent and temporary appointments will be made as needed.
Successful candidates will remain on the eligible list for a period of twelve-months, unless specified otherwise by the Civil Service Commission.
For more information regarding Kern County's recruitment process, please see our FAQ page .
Kern County is an ADA compliant and an equal opportunity employer and encourages all qualified individuals from diverse backgrounds to apply.
Shift information: 5% additional pay for evening shift work; 7.5% additional pay for night shift work. Applicants must be able and willing to work any shift of a 24-hour period and any 5 of 7 days.
Examination Schedule
- Written Exam: qualified candidates will be notified five days prior to the examination
Written Exam (Weight 100%) Will be conducted for the purpose of assessing the applicant's knowledge of basic principles and techniques of communications equipment and computer terminal operations; good customer service and/or public relations practices; proper telephone and radio technique and etiquette; basic geography of Kern County; basic computer systems, related technology and software, and other relevant topics.
Applicants must attain at least a 70% score on each phase of the examination process.
Minimum Qualifications
- High School Diploma, G.E.D. or equivalent or any combination of experience, education and/or training, which demonstrates possession of requisite knowledge, skills and abilities listed below.
Ability to: communicate effectively over the telephone and radio; obtain information, determine priorities, and exercise good judgement in stressful situations; input data and utilize a computer aided dispatch system; spell correctly and write legibly; comprehend written and oral instructions; keep records, and work effectively with persons of varying socio-economic backgrounds in emergency and non-emergency situations and in challenging.
Full Job Description: Fire Dispatch Assistant
About Kern County
Kern County employees provide opportunities that are purposeful to our community. Every employee and every action contributes to the improvement and strengthening of our county.
To learn more about Kern County, click here or follow us:
Growth Mindset
We always encourage our employees to grow and develop. Kern County has a culture of innovation that allows employees to explore creative and more efficient ways to accomplish their work. We provide access to training and continued professional development in an effort to ensure that our employees have opportunities for career growth.
Additional Information
Admittance to the examination will require a valid government issued photograph identification. Applicants who are unable to present proper identification must make arrangements with the Human Resources Division prior to the test date.
A background check may be conducted for this classification.
Following an offer of employment, you may be required to submit to post offer medical and drug screening tests at County expense.
This examination will establish an eligible list from which immediate appointment(s) will be made at the Kern County Fire Department. Other permanent and temporary appointments will be made as needed.
Successful candidates will remain on the eligible list for a period of twelve-months, unless specified otherwise by the Civil Service Commission.
For more information regarding Kern County's recruitment process, please see our FAQ page .
Kern County is an ADA compliant and an equal opportunity employer and encourages all qualified individuals from diverse backgrounds to apply.