Train Dispatcher - $5,000 Sign On-Bonus

At Keolis Commuter Services (KCS), we give every team member—and their ideas—a seat for the journey. We are a diverse team made up of different backgrounds, stories, and perspectives, which is our strength. If you’re looking for a career with a company that invests in your future, KCS is the place for you. We Imagine. We Care. We Commit!

Since 2014, Keolis Commuter Services has been entrusted with operating and maintaining the Commuter Rail network on behalf of the Massachusetts Bay Transportation Authority (MBTA).  During this time, we have worked to deliver a safe and reliable service, thanks to the knowledge and dedication of our team, and our experience operating transit networks around the world. Today, we're proud of the progress we have made together to deliver a best-in-class service for the Greater Boston community.

We believe our people are what make us great. That is why we demonstrate a commitment to a safe, healthy, and inclusive culture that welcomes ideas, encourages innovation, and values belonging. Your future starts here.

At Keolis Commuter Services, LLC we provide a competitive compensation package that is designed to be flexible and comprehensive to meet the needs of our hard-working employees and their families.

Benefits Package Highlights:

• Generous Medical & Rx plan
• Dental & Vision Plan
• Railroad Retirement Benefits - a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families.
• Fidelity 401K Program
• Flexible Spending Accounts
• Transit and Parking Reimbursement Benefits
• Employee Assistance Program
• Company Sponsored Life & Accidental Death and Dismemberment Benefits
• Education Assistance
• Short- & Long-term Disability Benefits
• Voluntary Benefits Plan options including
  • Supplemental health plans for accidents, critical illness, hospital stays
  • Pet, Home, Auto insurance

Train Dispatcher

The purpose of this position is to supervise the safe and efficient movement of trains and other on-track equipment over the designated portions of the railroad.

This position is based in either Iron Horse Park OCC in Billerica, or South Station Boston. This position is eligible for a $5,000 sign-on bonus.

Knowledge and Skills:

• Demonstrated ability to direct employees, engaged in the movement of trains and other on-track equipment, in accordance with the operating rules and procedures.
• Must successfully complete a Train Dispatcher’s training program which includes examinations on the operating rules, instructions governing operation of signals and interlocking, employee timetables and physical characteristics.
• Successful history of matching strong interpersonal skills to business needs.
• Demonstrated effectiveness in delivering strong leadership and organizational skills.

Experience:

• Must have a high school diploma, GED or equivalent credential.
• Prefer a college degree or relevant post-secondary education and training.
• Requires a minimum of 1-3 years’ of dispatching or emergency response experience.
• Must have good working knowledge of MS Office package.
• Prefer work experience interpreting safety rules.
• Prefer previous experience as a Train Dispatcher or Block Operator.
• Must be able to communicate successfully with a variety of disciplines and levels, both internal and external staff.

Key Accountabilities:

• Comply with and ensure staff compliance with all safety rules and procedures and report all hazards as required.
• Directly responsible for all rail movement within an assigned territory
• Must coordinate and prioritize maintenance of track and signal work, together with the efficient movement of scheduled trains.
• Duties include overseeing engine crews, flagmen, track an C&S departmental personnel working within railroad boundaries assigned to specified territories.
• Must be conversant about Keolis Commuter Services’ obligations to the MBTA contract and other railroads.
• Must be qualified on the NORAC operating rules.
• Assist local fire and police departments in emergency situations within governed railway boundaries.
• Comply with all related safety rules and procedures and report all hazards as required.
• Attend and participate in all assigned training, especially those pertaining to safety and security.
• Other duties as assigned during emergencies.

Other Requirements:

Effort Factors:

• Physical / Mental Demands:
• • Sedentary office work
  • The mental stress of being responsible for the safety of several trains and their passengers can be exhausting for some individuals.
  • Must be able to cope with unforeseen events and at times work under stressful conditions.
• Working Conditions:
• • Noise Level.  Usually quiet
  • Shift Work.  Rotating shifts holidays and irregular hours.
  • Travel.  Not applicable
  • On-call.  On-call, as required
  • Teamwork.  Work as part of the transportation team.  Must remain in department for one year before eligible to apply for other jobs within the company.
  • Supervisory.  No

Additional Statements:

Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.

Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.  Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

Environmental commitment:  Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

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