What are the responsibilities and job description for the Rail - General Manager - Arizona position at Keolis Commuter Services?
The General Manager will be responsible for the day-to-day management and supervision for a large metropolitan light rail and streetcar transit system while providing safe, reliable and customer focused services in compliance with all regulations and policies.
Key Accountabilities:
• Accountable for the overall performance of operations, safety, maintenance, and financial performance of the organization.
• Fully empowered to make all operating decisions and have signing authority on behalf of Keolis responsibilities & procedures.
• Set the tone throughout the organization through impeccable leadership.
• Lead a customer-oriented culture where all staff ‘Think Like a Passenger’.
• Adheres to all local and federal (FTA) regulations and in accordance with Keolis and Agency policies.
• Manages and maintains good relations with internal and external stakeholders including the client.
• Supports Keolis and the Agency with the development of SOPs and plans.
• Serves as the primary contact to the Agency.
Skills, Knowledge, & Experience:
• A minimum of 10 years of management experience in Light Rail / Commuter Transit is required.
• A minimum of 5 years of experience managing a light rail operation is required.
• Management experience in rail including profit / loss responsibility and accountability for safety and performance preferred.
• Experience working with labor unions preferred.
• Extensive FTA experience required, with FRA experience considered.
• College degree preferred.
• Must be fully dedicated and available to respond at all times.
• Must be a resident of proposed business (or willing to relocate).
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