What are the responsibilities and job description for the Diesel Technician- Class A position at Kenworth Louisiana?
Summary:
The Technician Class A position is a highly skilled professional capable of performing
comprehensive diagnoses and repairs across all areas of vehicle maintenance. This role requires not
only broad expertise in general repair tasks but also a specialization in at least one specific
area of repair. Unlike Service Technician B Class, Technician - Class A demonstrates advanced
diagnostic abilities and proficiency in specialized repair techniques. The position demands a high
level of technical acumen and the ability to address complex mechanical issues efficiently. This
ensures that our dealership maintains the highest standards of service and customer satisfaction.
Essential Duties:
Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
Diagnoses cause of any malfunction and performs repair
Communicate with parts department to obtain needed parts
Saves and tags parts of the job if under warranty or if requested by the customer
Examines assigned vehicle to determine if further safety or service work is required or recommended
Communicate with the service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time
Documents all work performed and recommended on the work order
Road tests vehicles when required or refers to the test technician
Reports machinery defects or malfunctions to supervisor
Maintains and is accountable for all dealership-owned tools and manuals
Operates all tools and equipment in a safe manner
Attends and completes all company training as assigned
Trains and mentors other diesel technicians
Assist in other repairs as needed
Maintains 100% efficiency or higher
Other duties as assigned
Qualifications:
5 years related experience and/ or training, or equivalent combination of education and experience
OEM Certifications Required to come in at this level
CDL Preferred
Work Environment:
The employees will be exposed to moving parts and electrical current. This position will also have
employees exposed to grease, chemicals, dust, and dirt. Employees must also be able to lift at
least 50 pounds and require the employee to frequently work in a crouched position or lying on the
back, on mechanic's dolly beneath motor vehicles. Employee is required to reach and work overhead
approximately 40% of the time. The workload of this position is often performed in a non-climate-
controlled environment.
EEO Statement:
It is the policy of Kenworth of Louisiana, LLC to provide equal employment opportunity (EEO) to all
persons regardless of age, color, national origin, citizenship status, physical or mental
disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or
expression, genetic information, marital status, status with regard to public assistance, veteran
status, or any other characteristic protected by federal, state or local law. In addition, Kenworth
of Louisiana, LLC will provide reasonable accommodation for qualified individuals with disabilities.