What are the responsibilities and job description for the Diesel Technician position at Kenworth of Louisiana?
Company Description Kenworth of Louisiana operates eight full-service franchise facilities across Louisiana, supporting the commercial truck industry with sales, leasing, rental, service, parts, salvage, and towing. As an authorized Kenworth and Hino truck dealership, the company offers comprehensive solutions for a wide range of heavy- and medium-duty vehicles. Southland PacLease, a related operation, focuses on full-service leasing and rental, providing customers with financial and operational advantages. Team members join a network dedicated to keeping commercial fleets on the road through reliable service and long-term customer partnerships.
Role Description The Diesel Technician is highly skilled professional capable of performing
comprehensive diagnoses and repairs across all areas of vehicle maintenance. This role requires not
only broad expertise in general repair tasks but also a specialization in at least one specific
area of repair. Unlike Service Technician B Class, Technician - Class A demonstrates advanced
diagnostic abilities and proficiency in specialized repair techniques. The position demands a high
level of technical acumen and the ability to address complex mechanical issues efficiently. This
ensures that our dealership maintains the highest standards of service and customer satisfaction.
Qualifications
- Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Diagnoses cause of any malfunction and performs repair.
- Communicate with parts department to obtain needed parts.
- Saves and tags parts of the job if under warranty or if requested by the customer.
- Examines assigned vehicle to determine if further safety or service work is required or recommended
- Relevant technical training or certification in diesel technology or heavy-duty truck repair is beneficial.
- Communicate with the service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
- Documents all work performed and recommended on the work order.
- Road tests vehicles when required or refers to the test technician.
- Reports machinery defects or malfunctions to supervisor.
- Maintains and is accountable for all dealership-owned tools and manuals.
- Operates all tools and equipment in a safe manner
- Attends and completes all company training as assigned.
- Maintains 85% efficiency or higher